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Review Of Hotel Swastik

Devendra Nagar, Raipur, Chhattisgarh | 8 minutes walk to Raipur Bus Stand

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    57 Ratings

    excellent
    21%
    very good
    28%
    average
    21%
    poor
    12%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 4
    • 2
    • 4
    • 3
    • 2
    • 2
    • 4
    • 5

    Rating Categories

    • Cleanliness2.0
    • Room2.3
    • Value For Money1.8
    3.0

    Afte booking they denied the availability of rooms its not fair

    manisha.family

    I stay in raipur near ghadi chok in swastik hotel it's quite good location you can find ac bus service from here to your destination because sbt bus stand

    Travel Month: Jun 2024

    Room: Deluxe NON AC Room

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    1.0

    Disappointed

    tej j.family

    I stayed at hotel swastik recently and had a mixed experience. Despite the claiming parking availability, there was no parking space. The hotel is suitable for short stays for couples, but the washroom was disappointingly dirty, not matching the pictures. Stains were noticeable on the bed-sheet.

    Travel Month: Feb 2024

    Room: Deluxe NON AC Room

    Hotel Swastik has replied on Thu Mar 07 17:23:22 IST 2024

    Dear Mr tej joshi, Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes

    3.0

    Average Stay

    mayank y.

    The hotel staff should be informed about the booking and room was small this time please insure to have a little bit larger room and one thing u can improve. The booking time. If one will report at 7 pm then for him next 24 hrs should be booked.

    Travel Month: Sep 2023

    Room: Deluxe NON AC Room

    Hotel Swastik has replied on Wed Oct 11 16:54:42 IST 2023

    Dear Mr Mayank Yadav, We appreciate your efforts to communicate your suggestions through writing a review. We will surely take your suggestions into consideration for better services in future and will seek to serve you again

    4.0

    Nice trip

    subhasis n.solo

    It is nice trip& facility is nice. Cope-rate with client is good. Everything is good. Next time will go to this hotel also

    Travel Month: Aug 2023

    Room: Deluxe NON AC Room

    Hotel Swastik has replied on Wed Aug 16 16:19:29 IST 2023

    Dear Mr SUBHASIS NAIK, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.Looking forward to seeing you again soon.Take care!

    2.0

    Poor Stay

    prabhat k.loyalty-icon

    Very dirty room and unhygienic washroom

    Travel Month: Jun 2023

    Room: Deluxe NON AC Room

    Hotel Swastik has replied on Mon Jul 03 17:18:43 IST 2023

    Dear Mr Prabhat Kumar,Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes

    1.0

    Terrible Stay

    probin m.

    There is no double room they provide me single makemy trip you confirm your side then take book of costumes. Not fault hotel rooms fault your side. Never book though your app

    Travel Month: Jun 2023

    Room: Deluxe NON AC Room

    Hotel Swastik has replied on Wed Jun 14 15:39:47 IST 2023

    Dear Mr probin mali, Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes

    2.0

    Poor Stay

    adish j.

    There were lots of cockroaches in the room and even in the bathroom. The bed mattress is so thin that it feels as if sleeping or sitting on a rock.

    Travel Month: Feb 2023

    Room: Deluxe NON AC Room

    Hotel Swastik has replied on Thu Mar 02 13:41:40 IST 2023

    Dear mr a dish jain, extremely sorry for the inconvenience faced by you during the stay. Will personally make sure that your next visit will be smooth and delighted to request you to please give us a chance to serve you again.

    2.0

    Poor Stay

    chandra s.couple

    There is hygiene problem. Bathroom are not clean properly bed sheets are very bad

    Travel Month: Feb 2023

    Room: Deluxe NON AC Room

    Hotel Swastik has replied on Thu Mar 02 13:42:44 IST 2023

    Dear mr chandra shekhar malakar thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. I hope you visit again and give us a chance for improvement.

    5.0

    Lovely

    probin m.couple

    Good staff and rooms are cleared

    Travel Month: Jan 2023

    Room: Deluxe NON AC Room

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    Hotel Swastik has replied on Thu Feb 02 17:35:22 IST 2023

    Dear mr probin mali, greetings! thank you so much for the amazing feedback & ratings, we will put in our efforts to provide consistent service to your future visits.

    1.0

    Terrible Stay

    nagendra k.

    It was worst experience i had. I had booked ac room but was given non ac room with very bad odour. I could not stay and left the same day evening. Take action if possible on the hotel.

    Travel Month: Nov 2022

    Room: Deluxe AC Room

    Hotel Swastik has replied on Sat Jan 07 17:16:49 IST 2023

    Dear mr nagendra krishna, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. I hope you visit again and give us a chance for improvement.

    3.0

    Location good

    santosh k.couple

    All average

    Travel Month: Aug 2022

    Room: Deluxe NON AC Room

    Hotel Swastik has replied on Thu Sep 01 17:05:58 IST 2022

    Dear mr. Santosh kumar jangde, thankyou for your feedback. We will work upon your feedback to ensure a better experience in the future.

    1.0

    It wass not a hotel

    saabir k.group

    Terrible conditions there was no lock for the room

    Travel Month: Jun 2022

    Room: Deluxe AC Room

    Hotel Swastik has replied on Thu Jul 14 16:11:22 IST 2022

    Dear mr. Saabir khan, we feel very sorry to hear from you that you did not have a pleasant experience at our hotel on your last stay with us. This is not the actual standard that we maintain in our hotel and this might have happened due to some temporary cause. We try our best in every possible way to provide a comfortable stay experience to our guests. Request you to give us a second chance to show our hospitality services on your next visit to the city.

    4.0

    Nice

    aditya c.solo

    Nice hotel and polite employees

    Travel Month: Jun 2022

    Room: Deluxe NON AC Room

    Hotel Swastik has replied on Thu Jul 14 16:11:52 IST 2022

    Dear mr. Aditya chauhan, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and i’m looking forward to having you again as a guest in our hotel

    5.0

    Very nice

    deepak k.couple

    Nice. Awesome.

    Travel Month: Dec 2021

    Room: Deluxe NON AC Room

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    Hotel Swastik has replied on Wed Jan 05 17:55:33 IST 2022

    Dear guest deepak kumar, we are incredibly grateful that you took the time out to leave us this note. Our hotel values customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

    5.0

    1 no.

    tarini d.couple

    Ek number. Awesome. Awesome. .

    Travel Month: Nov 2021

    Room: Deluxe NON AC Room

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    Hotel Swastik has replied on Thu Dec 30 18:27:06 IST 2021

    Dear guest tarini dhuruw, greetings! thank you so much for the amazing feedback & ratings, we will put in our efforts to provide consistent service to your future visits.

    5.0

    Very good location

    tarini.couple

    Place is very nice and good behavior from hotel staff. They are very frankly. That's why it's good for us

    Travel Month: Dec 2021

    Room: Deluxe NON AC Room

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    Hotel Swastik has replied on Wed Jan 05 17:56:39 IST 2022

    Dear guest tarini dhruw, thank you for choosing our hotel, and for taking the time to write a review! we are so glad to know that you enjoyed your accommodations, as well as the services. Our hotel aims to provide a truly unique experience, and we are thrilled to know that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

    1.0

    Dirty 3rd grade hotel and stay with terrible bathroom

    augustine p.group

    Booked this hotel in expectation that it can be a saty with value for money. 1. No any hygienic practices related to covid 19 found. 2. Very bad room for the offer of deluxe rooms in the offer 3. No wifi shared 4. Dusty room given with no room service made. 5. The bedsheets has been changed after asking only. 5. Bad toilets unhygienic and terrible and ordinary also. You should experience yourself. 6. Dusty room and uncleaned toilets and that was a suffer for us. 7. I vacated the room on monday morning and the staffs have not asked or mentioned about any refunds for the rest of my days were 2 nights were still pending. 8. Unprofessional staffs if tou are looking for a good stay, then don't ever try to choose this hotel. At the same time, the hotel itself is cheating with the offer with their facilities for getting a good impression people. My rating will be terrible for this 3rd graded facility and money loss. Thanks

    Travel Month: Aug 2021 (5-Night Stay)

    Room: Deluxe NON AC Room

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    Hotel Swastik has replied on Thu Sep 23 17:40:42 IST 2021

    Dear mr. Augustine, we feel very sorry to hear from you that you did not have a pleasant experience at our hotel on your last stay with us. This is not the actual standard what we maintain in our hotel and this might have happened due to some temporary cause. We try our best in every possible way to provide a comfortable stay experience to our guests. Request you to give us a second chance to show our hospitality services on your next visit to the city.

    5.0

    Good one

    santosh p.group

    Very polite staff, very good facility in low price, very helpful for poor. Great service, i salute.

    Travel Month: Aug 2021

    Room: Deluxe NON AC Room

    Hotel Swastik has replied on Tue Aug 31 18:29:24 IST 2021

    Dear mr. Santosh, greetings! we would like to thank you for sharing your experience regarding your stay with us! it is very important for us to know that you are satisfied with the time you spent in our hotel. I assure you that it motivates us to improve our standards and all services we provide. We look forward to serving you again.

    3.0

    Room and reception safety reviews

    rahul s.couple

    Room is not sanitized and very dirty. And hotel manager behaviour is very bad. They don't have manners to how to talk with customers. Near by hotel you can get many food areas and stores.

    Travel Month: Feb 2021

    Room: Deluxe NON AC Room

    Hotel Swastik has replied on Sun Mar 14 16:32:37 IST 2021

    Dear mr rahul, thank you for your valued feedback. We have noted that you are not satisfied with some of the services. We have made note of your suggestions and feedback and started working on those points and we ensure that in your next visit you will find the improvements and will be happy from our services. We cherished your last visit and look forward to your next upcoming visit.

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