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Review Of Hotel Surya Resort Dalhousie

Mall Road Dalhousie, Dalhousie | 7 minutes walk to Gandhi Chowk Tibetan Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.7
    Very Good

    190 Ratings, 93 Reviews

    excellent
    32%
    very good
    32%
    average
    19%
    poor
    11%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 1
    • 3
    • 5
    • 5
    • 5
    • 4
    • 2
    • 5

    Rating Categories

    • Location3.9
    • Cleanliness3.5
    • Food4.3
    • Value For Money3.3
    • Facilities3.5
    • Child Friendliness3.3
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    Review Summary

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    Guests appreciate the property's good location near Gandhi Chowk, making it convenient for exploring the area. The staff is frequently mentioned as cooperative and friendly. While some guests enjoyed the food and beautiful views, cleanliness and maintenance issues, especially with bathrooms, are recurring concerns. Overall, the experience seems mixed, balancing decent hospitality with some essential improvements needed.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    shailej g.family with 1 kid

    too much smell and dirty room not recommended unhygienic kitchen bathroom also very dirty location ok service and amenities not up to marl

    Travel Month: Oct 2025

    Room: Standard Room

    5.0

    Excellent Stay

    akshay k.family

    The hotal staf is really good and meal is awesome I tried to veg and non veg also and both is delicious thanks to this things

    Travel Month: Aug 2025

    Room: Deluxe Room

    3.0

    Average Stay

    kirti a.family with 2 kids

    It was aweful. rooms were not clean, sheets were dirty and rooms were the home for insects. it was and it isdangerous to stay there.

    Travel Month: Jun 2025

    Room: Standard Room|Semi Deluxe Room

    3.0

    Average Stay

    balwant r.family with 1 kid

    Location of this property is almost 700 meters from mall road. It takes 10 mins walk. Food quality is average and cleanliness is also average.

    Travel Month: Jun 2025

    Room: Standard Room

    3.0

    Not good as expected

    maan s.couple

    not good as expected, staff was good and cooperativ but facilities not, overall experience is below average not good as expected, staff was good and cooperative but facilities not, overall experience is below average

    Travel Month: Jun 2025

    Room: Semi Deluxe Room

    3.0

    reviews

    mohit k.family with 2 kids

    The food is not so good, find local. amenities are ok, service is good. location is good. Rooms are ok.

    Travel Month: Jun 2025

    Room: Standard Room|Semi Deluxe Room

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    2.0

    overall hotel is not familiar

    amit p.family with 8 kids

    bad stay in hotel & food is not good & toilet is not well clean & service is not good. location is on average

    Travel Month: Jun 2025

    Room: Deluxe Room

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    2.0

    Poor Stay

    sourav c.family with 3 kids

    1. Food taste very bad 2.hotel service very slow 3. room service very bad .4 room calling average 4 .hotel management so so

    Travel Month: Jun 2025

    Room: Semi Deluxe Room

    5.0

    Excellent Stay

    choudhary r.couple

    everything is excellent nice hospitality , good food, good service,nice room with nice view,every thing is nice,loved it.

    Travel Month: Jun 2025

    Room: Standard Room

    4.0

    Good Stay

    abhishek.family with 2 kids

    Hotel stay was a good one, although the property was a little old built. We really enjoyed our two day stay at the resort. Hotel staff was very Cooperative. Only issue was that the intercom not available, but they have provided mobile no. where they were always available. overall nice family stay.

    Travel Month: Jun 2025

    Room: Standard Room

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    1.0

    hotel very bad this prices very high

    abhishek a.family with 2 kids

    Room very bad service is very bad very bad hotel and prices Very High and Hotel this prize Accordingly, this is very high

    Travel Month: Jun 2025

    Room: Standard Room

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    4.0

    Need to Renovatio

    rajbir s.family with 6 kids

    breakfast and dinner were very good. All staff members were cooperative. but hotel need renovation. furniture of room and bathroom condition were not in good condition. One thing more that when guest arrive at hotel with breakfast and dinner package welcome tea must be complimentary but they didn't provide. second thing if you mentioned that mineral water is added in package hotel should not deny for this. They were offered only two bottles per room. After spending so much time they agree to give two bottles per room per day. This is not good for make my trip app. I was very disappointed.

    Travel Month: Jun 2025

    Room: Deluxe Room

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    4.0

    Good Stay

    parichita c.family with 1 kid

    very nice stay, clean and good room, very helpful staff, food was also good, view was also very beautiful

    Travel Month: May 2025

    Room: Standard Room

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    5.0

    good stay experience

    narayandutt n.family with 3 kids

    nice hotel, they can improve on cleanliness, and proximity to market is good, overall good experience

    Travel Month: May 2025

    Room: FOUR BED (NON VIEW)

    4.0

    Family vacation visi

    shubhranshu b.family with 2 kids

    Visited with family. Property is located very close to Gandhi Chowk, just 5-10 mins walking distance. Food is average,not so tasty. Hotel staff is very humble and helpful. There was an issue with toilet flush in my room, so they changed the room on request. Hotel needs bit more effort on cleanliness and maintenance.

    Travel Month: May 2025 (3-Night Stay)

    Room: Super Deluxe

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    4.0

    Good Stay

    sandip r.family with 2 kids

    Nice hotel service and good quality of foods served by hotel....and the main thing was very beautiful sightseen viewed from rooms of Hotel...

    Travel Month: Mar 2025

    Room: Semi Deluxe Room|Standard Room

    • user photos
    4.0

    Good Stay

    sushil j.family with 2 kids

    Hotel staff and food is very nice.we are fully satisfied with your room,

    Travel Month: Mar 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    akash k.

    Overall service are awesome, good, stuff are good, breakfast are awesome. Nerby location in marketing mall road, boas stand etc. All are excellent in stay in dalhousie station.

    Travel Month: Jan 2025 (5-Night Stay)

    Room: Semi Deluxe Room

    5.0

    Beauty vie

    debanjan s.family

    Nice cozy stay and beautiful view from every window good food and well behaved staff but the food could be a bit chipper nevertheless their hospitality was nice room heater available at low cost. Must stay

    Travel Month: Jan 2025

    Room: Standard Room

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    3.0

    Average Stay

    yashawant k.family

    Hotel condition was very poor like a door lock and bathroom lock not working properly. Pillow was dirty. Food was just average in taste. But the workers were good and were always ready for service.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Deluxe Room

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