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Review Of Hotel Sun Park

Central Pondicherry, Pondicherry | 6 minutes walk to Promenade Beach

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    625 Ratings, 376 Reviews

    excellent
    27%
    very good
    30%
    average
    22%
    poor
    12%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 5
    • 5
    • 4
    • 2
    • 3
    • 5
    • 3
    • 3

    Rating Categories

    • Location4.3
    • Cleanliness3.5
    • Room3.8
    • Value For Money3.3
    • Food3.0
    • Security3.8
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property is appreciated for its prime location, being close to the beach and popular attractions like the Aurobindo Ashram. Guests mention the friendly and supportive staff, as well as spacious rooms. However, cleanliness and maintenance have been recurring issues, and some found the amenities lacking, specifically around breakfast options and room service.

    Sort by:

    Positive first
    5.0

    Great place to stay for families.

    amarnath b.family with 1 kid

    We had booked the superior room. It was a wonderful stay for us. The manager and all were very gracious and helpful.

    Travel Month: Oct 2025

    Room: Superior Suite Room

    Hotel Sun Park has replied on Tue Nov 04 14:49:39 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    4.0

    Good Stay

    sanket s.

    Nice hotel, decent experience.

    Travel Month: Sep 2025

    Room: Deluxe Double AC

    Hotel Sun Park has replied on Mon Oct 06 11:34:25 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    2.0

    Poor Stay

    sham k.

    3

    Travel Month: Sep 2025

    Room: Deluxe Double AC

    Hotel Sun Park has replied on Mon Oct 06 11:32:26 IST 2025

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

    3.0

    overall average stay in less budget

    arpit a.family with 1 kid

    We have booked for 4 days & during the stay it was normal. Property is old and simple no fancy or modern amenities.If you need a fancy place then it’s not for you. It’s under budget simple stay very average basic hotel. Location is very good and all market, restaurant, beach are very near. Staff is supportive. The major challenge was the breakfast they have tie up with a adjacent hotel you can get the breakfast there but the problem is they have the exact same menu for all 7 days as it’s a mini tiffin from the hotel which includes with your stay. If you can have the same items daily then only choose with breakfast option while booking hotel. There are many options nearby for eating so as per me it’s not necessary to book your stay with breakfast.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Deluxe Double AC

    Hotel Sun Park has replied on Tue Sep 09 16:42:34 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    3.0

    Average Stay

    syed r.group

    Can we change the stay

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Superior Suite Room

    Hotel Sun Park has replied on Wed Sep 03 10:36:27 IST 2025

    your concern is not clear, Kindly contact us. Thank you

    1.0

    Rude staff ruined my stay.

    raghuram v.business

    Checked in Late (only at 9pm) AC wasn’t cooling enough till 10.30pm reported that to the hotel staff , the hotel management kept arguing that it will take time to cool the room, after 3 hours of struggle they finally changed the room at 12.30am. There was very old (20 years old ) Samsung LCD TV on which I could only watch only on Tamil News channel and nothing else. Hotel staff was extremely rude and kept insisting that every thing was fine with the room, as if I had never used a TV and the AC in my entire life. Only positive about the hotel is its location and nothing else.

    Travel Month: Jul 2025

    Room: Executive Double AC

    Hotel Sun Park has replied on Thu Aug 07 12:54:26 IST 2025

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

    3.0

    Average Stay

    Overall Experience was average.. Especially not having in house arrangements of kitchen not even tea or coffee was the biggest pain.. Rooms are also too small and loaded with lots of unnecessary furniture.. Lighting inside room is also not enough.. Wheras the staff is polite and helping.. Thanks

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Double AC

    Hotel Sun Park has replied on Thu Apr 17 10:38:47 IST 2025

    Dear Guest, Thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings. Warm regards,

    3.0

    average hotel

    neha s.family

    The price is too high compared to the service and facilities in the room. No kettle is provided no hand towel

    Travel Month: Mar 2025

    Room: Superior Suite Room

    • user photos
    • user photos
    • user photos

    Hotel Sun Park has replied on Sun Apr 06 11:44:52 IST 2025

    Dear Guest, Thank you for sharing your feedback on Make MyTrip We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings. Warm regards,

    5.0

    Excellent Stay

    nitin m.

    The hotel room was excellent—clean, spacious, and well-equipped with modern amenities. The bed was comfortable, and the view was stunning. The staff was friendly and attentive, ensuring a pleasant stay. The location was convenient, with easy access to attractions. Overall, a fantastic experience. Highly recommended!

    Travel Month: Mar 2025

    Room: Executive Double AC

    Hotel Sun Park has replied on Sun Apr 06 11:42:11 IST 2025

    Dear Guest, We are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our Team Members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future. Warm Regards,

    2.0

    Poor Stay

    eshaan g.loyalty-icon

    The hotel is very different from the one shown in photos. Washrooms are pathetic. When we asked to get the washroom flush repaired the staff told that it cannot be done and blamed us that we did not inform on time. The bedsheets were dirty and there was no fridge in the room. The security guard was drunk in the afternoon when we checked-in. The only positive was the location.

    Travel Month: Dec 2024

    Room: Executive Double AC

    Hotel Sun Park has replied on Sat Jan 11 19:58:08 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    2.0

    Poor Stay

    madhulina c.

    No balcony very suffocating.

    Travel Month: Nov 2024 (3-Night Stay)

    Room: Deluxe Double AC

    Hotel Sun Park has replied on Fri Nov 29 19:46:32 IST 2024

    Dear guest, Thank you for choosing to stay with us and for taking the time to share your feedback.We will definetly work towards addressing your feedback.We hope to have further opportunities to serve your better.

    2.0

    Poor Stay

    anshuman d.family

    The room was not worth the price that was paid and there are lot of mirrors in the room where you can sometimes scare

    Travel Month: Nov 2024

    Room: Deluxe Double AC

    Hotel Sun Park has replied on Wed Nov 20 20:29:56 IST 2024

    Dear Guest, Thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings. Warm regards,

    3.0

    Average not as expected .

    pankaj k.loyalty-iconfamily

    Not worth to pay 3 thousand/night... Location wise close to Arvindo Ashram and rock beach ⛱️

    Travel Month: Oct 2024

    Room: Deluxe Double AC

    Hotel Sun Park has replied on Tue Oct 15 18:26:31 IST 2024

    Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    3.0

    Average Stay

    bharath k.couple

    Location is good, room size is enough for couple, hospitality is good, friendly staff rooms to be maintained clearly, door locks to be repaired otherwise all are good

    Travel Month: Sep 2024

    Room: Deluxe Double AC

    Hotel Sun Park has replied on Tue Oct 15 18:24:49 IST 2024

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better.

    3.0

    Average Stay

    ilayaraja j.

    Minimum response, maximum fee, no compliment food, no compliment items like toothpaste, brush, soap. Not cleaning the room daily, not changing the bath towel also

    Travel Month: Sep 2024

    Room: Executive Double AC

    Hotel Sun Park has replied on Tue Oct 15 18:22:35 IST 2024

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better.

    4.0

    Good Stay

    daniel s.

    Nice room with proper amneties. Excellent service

    Travel Month: Aug 2024

    Room: Deluxe Double AC

    Hotel Sun Park has replied on Tue Oct 15 18:21:36 IST 2024

    Dear Guest, Thanking for choosing to stay with us, we were happy that you enjoy the stay visit as again.

    4.0

    Good Stay

    tadigotla l.couple

    Lighting is not good in the room, hot water also didn't came other than that i am ok with everything. Good value for money and hotel is closer to the beach and all good food joints

    Travel Month: Aug 2024

    Room: Deluxe Double AC

    Hotel Sun Park has replied on Tue Aug 20 19:52:44 IST 2024

    Dear Guest, Thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings.

    1.0

    Bad experience

    saravanan j.solo

    Room was not clean and with bad odor. Room service was not accesible. Room service from restaurants were not proper, just packed and sent in parcel-no plates, cutlery

    Travel Month: Jun 2024

    Room: Deluxe Double AC

    Hotel Sun Park has replied on Thu Jul 18 15:48:19 IST 2024

    Dear Saravanan Jeganathan, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    2.0

    Never recommene

    jae h.business

    1. Room is not clean. When i 1st time entered the room. I saw cockroach in bathroom. And doesn't have fridge. 2. Hotel location is beside road. Whole day noise and loud. 3. Quality of building is too dirty.

    Travel Month: Jun 2024

    Room: Executive Double AC

    Hotel Sun Park has replied on Thu Jul 18 15:49:25 IST 2024

    Dear Jae Hoon oh, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    3.0

    Average Stay

    shailendra.loyalty-iconfamily

    Staff was good, good behaviour. Room is big bed, all things was good but could be better, like bathroom was no clean. Curtains was not clean no white light is there only small small light. So it could be better. Overall average.

    Travel Month: Jun 2024

    Room: Executive Double AC

    Hotel Sun Park has replied on Thu Jul 18 15:50:53 IST 2024

    Dear shailendra singh, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

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