Guests have consistently highlighted serious cleanliness issues, with reports of dirty rooms, stained bedsheets, and pest problems. The bathrooms are described as poorly maintained and smelly, with malfunctioning fixtures. Check-in delays and unresponsive staff add to the frustration, making the stay quite uncomfortable. While some guests appreciated the friendly nature of certain staff members, overall, the property seems to lag in providing a hygienic and satisfactory experience. The location near the railway station is one of the few positives noted.