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Review Of Hotel Shanthala0123401234

Surathkal, Mangalore | 6 minutes walk to Surathkal Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.1
    Good

    43 Ratings, 12 Reviews

    excellent
    12%
    very good
    37%
    average
    23%
    poor
    9%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 4
    • 4
    • 3
    • 1
    • 3
    • 5
    • 3
    • 1
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the convenient location of the property, with easy access to transport and nearby essentials like groceries and entertainment. While some mention good wifi and hot water availability, many express disappointment with cleanliness and customer service. Reports of poor maintenance and unresponsive staff have also been highlighted, leading to an overall unsatisfactory experience for many visitors.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    anandan g.family

    My stay at this hotel was extremely disappointing. There was absolutely no one to attend to us, and the basic amenities were not provided. The TV was not working, there was no drinking water available, and the entire place had a terrible smell. On top of that, there was no proper parking space, which made things even more inconvenient. Cleanliness and customer service were completely lacking, and overall the experience was very unpleasant. Definitely not worth the money and I would not recommend this place to anyone.

    Travel Month: Oct 2025

    Room: Deluxe Double AC

    3.0

    Average Stay

    mohammed a.group

    3

    Travel Month: Aug 2025

    Room: Budget Triple NON AC

    1.0

    No cleanliness maintained.

    ahamed a.family

    Terrible experience. No cleanliness maintained. Beds smelled horribly.

    Travel Month: Aug 2025

    Room: Deluxe Double AC

    3.0

    Very mi

    shubham r.solo

    Location is really nice and that's the sole reason i chose this hotel. Amenities and Services were pretty average, Bathroom was not that clean, Room was not that nice so i would say an average experience

    Travel Month: Aug 2025

    Room: Budget Double NON AC

    1.0

    Terrib

    mayur c.solo

    There are no FANs available in the dormitory rooms and AC timings at 8 pm to 12 pm. How can anybody survive in the hot season

    Travel Month: May 2025 (3-Night Stay)

    Room: Budget Single NON AC

    • user photos
    • user photos
    • user photos
    1.0

    worst hotel

    shailesh s.solo

    Pathetic... not at all clean.. nobody came to clean the room during my 2 days stay. Even after informing the reception person.

    Travel Month: Feb 2025

    Room: Budget Single NON AC

    5.0

    Excellent Stay

    abhishek s.

    The room was clean. There was hot water available throughout the day. Food options are plenty and nearby. The hotel location is pretty good and has connectivity by buses, train and autos. Good wifi is a plus. I really liked staying here.

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Budget Double NON AC

    3.0

    Average Stay

    dhananjaya l.

    There were a lot of mosquitoes the room was not cleaned and had a lot of dirt and there were loose parts all over the place i was hurting us the window was especially dirty and had holes in the net

    Travel Month: Jan 2025

    Room: Budget Double NON AC

    1.0

    Terrible Stay

    sushant d.

    Worst hotel ever. I reached at night and there was no one at the reception. I stayed at reception full night. Also no1 received call, nor owner noone. Please if anyone sees this review, do not rely a single night in this hotel. Its worst and dosnt have manners.

    Travel Month: Oct 2024

    Room: Deluxe Double AC

    1.0

    Too bad

    indra p.loyalty-iconfamily

    Hotel was too dirty, bathroom was stinky. Hotel staff was arrogant and not supportive at all. I booked for 3 days but left in 1 day. Staff did not refund any money.

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Deluxe Double AC

    5.0

    Excellent stay

    adarsh i.loyalty-iconcouple

    We stayed for 3 days. Value for money. The facility is safe for family. Location is at centre of city. Every daily need like medicals, nandini milk, etc. Is available in walking distance. Abhish mall is in walking distance with multi-screen theatre for fun. Overall, good place to stay. Good staff also.

    Travel Month: May 2023 (3-Night Stay)

    Room: Budget Double NON AC

    4.0

    Room reservation

    ashok k.solo

    Pathetic is rating. Reservation was done for 6may and 7may. Till 1pm on 6may23, hotel was not informed about the booking! i had to make multiple calls to ensure hotel is informed about the booking. Cannit get worse than this?

    Travel Month: May 2023

    Room: Standard Room NON AC

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