Laxman Residency

Laxman Residency has replied on Sun Nov 23 16:28:22 IST 2025

Dear Pankaj, Thank you for sharing your feedback. We are sorry to hear that your check-in experience did not meet your expectations. As mentioned on all our booking platforms, our standard check-in time is 12:00 noon, and early check-in charges apply for guests wishing to check in earlier. This policy helps us ensure that rooms are properly cleaned and prepared for all guests. We understand that you had a medical emergency, and considering your situation, we made an exception and allowed an early check-in without applying the full early check-in charges. We apologise if this process caused any inconvenience or misunderstanding. We truly value your feedback and will work with our front office team to ensure communication is clear and handled with empathy in every situation. Thank you for staying with us, and we hope to serve you better in the future. Warm regards, Laxman Residency Management

Laxman Residency has replied on Sun Nov 23 16:38:44 IST 2025

Dear Prabhakar, Thank you for taking the time to share your feedback. We are sorry to hear that you found the room smaller than expected. As a budget hotel, our rooms are compact but equipped with essential amenities for a comfortable stay. Each room includes a cupboard, a granite slab by the window that also serves as a seating or storage space, and a table below the TV mounted on the wall for keeping your belongings. We regret if these were missed during your stay. Regarding the road-side disturbance, we understand that external noise can be inconvenient, and we will continue to improve measures to minimise this. We are glad to know the restroom met your expectations, and we appreciate your note about the restaurant offering both vegetarian and non-vegetarian options. Your feedback is valuable to us, and we will keep working to enhance the guest experience. Warm regards, Laxman Residency Management

Laxman Residency has replied on Sun Nov 23 16:40:55 IST 2025

Dear Jaisal, Thank you for sharing your feedback. We’re glad to know that you found our location convenient and our service decent. We are continuously working to improve our rooms and overall guest experience, and your comments help us in that effort. We hope to welcome you again and provide an even better stay next time. Warm regards, Laxman Residency Management

Laxman Residency

Dear Mr Nageswara, Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet expectations. Cleanliness and a comfortable stay are priorities for us, and we regret that we fell short during your visit. We would like to clarify that our property does have a bar on the premises, and this is clearly mentioned on the main booking page on MakeMyTrip so guests can make an informed decision before booking. We do not allow smoking or alcohol consumption in common areas, and we will review the matter with our team to ensure strict monitoring. We will also recheck our photos to ensure they accurately represent the property. Thank you once again for your feedback. It helps us improve, and we hope we get the opportunity to serve you better in the future. Warm regards, Laxman Residency Management

Laxman Residency has replied on Sun Nov 09 17:09:05 IST 2025

Dear Mr Harsha, Thank you for taking the time to share your feedback. We are glad to know that you found the room and bathroom clean and that the air conditioning and 24-hour hot water facilities were working well. We are sorry to hear that you felt the room size and bathroom were smaller than expected. The room dimensions are mentioned on the booking platform, but we understand that comfort preferences can vary from guest to guest. Regarding the window and curtains, we would like to clarify that the curtains provided are of a dark, non-transparent fabric and are not see-through. However, we appreciate your observation about the coverage, and we will review the fitting to ensure it offers complete privacy and comfort. We also acknowledge your feedback about the kettle and tea/coffee service. While these amenities are not part of the current room setup, we will consider this as we continue improving our offerings for guests. Your feedback is valuable and helps us improve. We hope to have the opportunity to welcome you again for an even better experience. Warm regards, Laxman Residency Management

Laxman Residency has replied on Tue Oct 14 16:38:55 IST 2025

Dear Sir, Thank you for bringing this to our attention. Please accept our sincerest apologies that the requested amenities were not provided during your stay. This is not the standard of service we strive to deliver, and we are very sorry for the inconvenience this caused. We have addressed this with our housekeeping, front desk team to reinforce our procedures and ensure all guest requests are fulfilled promptly in the future. We hope you will consider giving us another chance to provide you with the seamless experience you deserve. Warm regards, Laxman Residency Management

Laxman Residency

Dear Mr Bhuyan, Thank you for sharing your feedback. We are deeply concerned and sincerely apologize for the terrible experience your family had during your stay. While we note the presence of alcohol service (as mentioned on our booking page), we acknowledge and regret that we failed to maintain a suitable, comfortable environment for you and your family in the restaurant. More importantly, your comments about the staff's behavior are unacceptable. There is zero tolerance for rudeness. We are immediately addressing this issue with our entire service team and initiating mandatory retraining on professional conduct. We are committed to making these necessary improvements and hope to have the opportunity to restore your faith in our hospitality. Warm regards, Laxman Residency Management

Laxman Residency

Dear Mr. Kaif, We appreciate you sharing your review, and we are very sorry for the frustration and disappointment you faced during your recent attempt to check in. We understand that there was a conflict with our established property guidelines, and we deeply regret that this prevented you from staying with us. Please know that we have confirmed your full refund, and all further booking details have been handled privately via the contact information you provided. We are also following up with the booking channel directly regarding your posted content. Warm regards, Laxman Residency Management

Laxman Residency has replied on Sun Sep 14 12:10:25 IST 2025

Dear Mr Salim Thank you so much for taking the time to share your feedback. “Thank you for sharing your experience.” Thank you! We hope to see you again soon. Warm regards, Laxman Residency Management

Laxman Residency has replied on Sun Sep 14 12:11:06 IST 2025

Dear Miss Mugdha, Thank you so much for taking the time to share your feedback. “We’re glad to hear you enjoyed your experience.” Thank you! We hope to see you again soon. Warm regards, Laxman Residency Management

Laxman Residency has replied on Sun Sep 14 12:12:17 IST 2025

Dear Mr Sunder, Thank you so much for taking the time to share your feedback. Thank you for letting us know about your experience. Thank you! We hope to see you again soon. Warm regards, Laxman Residency Management

Laxman Residency has replied on Sun Sep 14 12:15:57 IST 2025

Dear Mr Ajoy, Thank you so much for sharing your experience with us! We’re glad to hear you found our lodge clean and comfortable for your stay, and that our team could be of support to you. We appreciate your kind words about the rooms and staff. We’ve noted your feedback about the reception and parking, and we’ll keep working on improving the overall experience for our guests. We hope to welcome you again whenever you are in town! Thank you! We hope to see you again soon. Warm regards, Laxman Residency Management

Laxman Residency has replied on Fri Apr 04 12:59:51 IST 2025

Dear Miss Sushmita, Thank you so much for taking the time to share your feedback. We truly appreciate you sharing your feedback. Thank you! We hope to see you again soon. Warm regards, Laxman Residency Management

Laxman Residency has replied on Sun Feb 09 15:57:09 IST 2025

Dear Mr Daniel, Thank you so much for taking the time to share your feedback. “We’re glad to hear you enjoyed your experience.” Thank you! We hope to see you again soon. Warm regards, Laxman Residency Management

Laxman Residency has replied on Thu Jan 09 14:29:22 IST 2025

Dear Mr Praveen, Thank you so much for taking the time to share your feedback. “We’re thrilled to hear you enjoyed your experience.” We look forward to welcoming you again. Warm regards, Laxman Residency Management

Laxman Residency has replied on Thu Jan 09 14:33:26 IST 2025

Dear Mr Hasain, Thank you so much for taking the time to share your feedback. We’re glad to hear you enjoyed your experience. With regards to water - 1 litre is complimentary and extra bottles are charged. We look forward to welcoming you again. Warm regards, Laxman Residency Management

Laxman Residency has replied on Thu Jan 09 14:38:42 IST 2025

Dear Mr Vinay, Thank you so much for taking the time to share your feedback. We look forward to welcoming you again. Warm regards, Laxman Residency Management

Laxman Residency has replied on Sun Nov 10 13:17:44 IST 2024

Dear Mr Bhattacharya, Thank you so much for taking the time to share your feedback. “Thank you for sharing your experience.” We look forward to welcoming you again. Warm regards, Laxman Residency Management

Laxman Residency has replied on Fri Jun 07 17:44:52 IST 2024

Dear Mr Amol, Thank you so much for taking the time to share your feedback. I apologize for the problems that you encountered during your last stay. However, you have not mentioned the exact issue during your stay with us. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Regards, Laxman Residency Management