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Review Of HOTEL SHAH INTERNATIONAL

Taluk Kachery, Kollam

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    254 Ratings, 141 Reviews

    excellent
    14%
    very good
    24%
    average
    23%
    poor
    19%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 3
    • 2
    • 3
    • 1
    • 3
    • 1
    • 3
    • 1

    Rating Categories

    • Location3.8
    • Cleanliness2.9
    • Room2.8
    • Value For Money3.0
    • Food3.0
    • Facilities2.5
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    Reviews Summary

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    The property boasts a fantastic location near the railway station and beach, offering beautiful views and easy accessibility. While the experience varies, some guests appreciated the friendly staff and decent room service. The on-site restaurant serves reasonably priced local cuisine. However, many reviews highlight poor cleanliness, outdated amenities, and inconsistent service, with complaints about maintenance issues and lack of basic necessities like hot water and towels. Overall, it's a mixed bag, leaning towards budget-friendly with room for improvement.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    jessie f.family

    good Ac room, very spacious. Good and clean toilet. Quick service on phone. The food by dhaba hotel was excellent.

    Travel Month: Sep 2025

    Room: Executive AC

    2.0

    Poor Stay

    ramakrishnan.solo

    confirmation had not reached the hotel. They said no booking. After about half an hour's argument, somehow they allotted room. Maintenance is very poor. Had to argue again to get hot water for bathing... In toto, the experience was poor...

    Travel Month: Jul 2025

    Room: Executive Non Ac

    1.0

    Don't recommend; Very bad experience..just waste of money

    vijesh v.couple

    I'm extremely disappointed with my recent hotel stay, which turned out to be one of the worst experiences I've ever had. The staff's behavior was unprofessional and unfriendly, which set the tone for the rest of my stay. The room was a major letdown - it looked nothing like the pictures . To make matters worse, the electricity was switched off twice during my stay, which was not only inconvenient but also frustrating. Additionally, the room was not clean and tidy, which was a huge disappointment. Overall, I would not recommend this hotel to anyone and would advise them to improve their services and facilities.

    Travel Month: Jul 2025

    Room: Executive Non Ac

    4.0

    good stay

    abhinand m.couple

    Nice stay and friendly staffs not so cozy but ok for the money tv and accesories are not working ok for a 15 year old hotel👍

    Travel Month: Jan 2025

    Room: Executive Non Ac

    • user photos
    1.0

    Terrible Stay

    geethu v.

    I don’t like the room its very bad room. I dont have photos

    Travel Month: Jan 2025

    Room: Executive Non Ac

    1.0

    Very bad review, not worth for money please dont recommend to any guests

    ratheesh r.family

    No complimentry drinking bottle of water provided, neatness up to mark. No amenities provided. View was nice all other experience was very bad. Room was terrible, no complimentry water in the room, bedsheet was full dirty in one room only one bath towel provided

    Travel Month: Jan 2025

    Room: Executive Non Ac

    3.0

    Average Stay

    sharook k.couple

    Unfortunately, i stayed at here. Everythjng is fine but the pillow cover is not good. I took that pillow cover pictures

    Travel Month: Jan 2025

    Room: Executive Non Ac

    1.0

    Terrible Stay

    biswaranjan p.family

    I had told a manager how many years of this shah a international hotel, he told me 42 years.

    Travel Month: Oct 2024

    Room: Executive AC

    3.0

    Pleasa Stay

    sony d.business

    Stay was just ok, Nothing great the rate of the room provided was ok, No hot water facility for one of the room. Door handles, locks everything was pathetic. I know it's a old hotel, but still basic amenities should be maintained thoroughly. Only advantage is restaurant and room service available. But food taste was average. They charged for extra beds, even though that was included in the payment done.

    Travel Month: Oct 2024

    Room: Executive Non Ac

    4.0

    Good Stay

    couple

    I recently stayed at Hotel Shah international in Kollam and had a pleasant experience overall. While it’s a 3-star property, it offers a comfortable stay with several noteworthy features. The location is fantastic, right by the beach, allowing for beautiful sunset views. The rooms are clean and spacious, with essential amenities provided. I particularly appreciated the air conditioning and Wi-Fi, which worked well throughout my stay. The staff were friendly and attentive, making check-in and check-out smooth. The on-site restaurant served delicious local cuisine, with fresh seafood options that truly highlighted the flavors of Kerala. Breakfast had a good variety, catering to different tastes. One downside was that some areas of the hotel could use a bit of updating, but overall, it didn’t detract much from the experience. For travelers looking for a budget-friendly option with a nice atmosphere and good service, Hotel Seashore is a solid choice in Kollam. I would recommend it for both short and longer stays. Don't share sensitive info. Chats may be reviewed and used to train our models. Learn more I recently stayed at Hotel Seashore in Kollam and had a pleasant experience overall. While it’s a 3-star property, it offers a comfortable stay with several noteworthy features. The location is fantastic, right by the beach, allowing for beautiful sunset views. The rooms are clean and spacious, with essential amenities provided. I particularly appreciated the air conditioning and Wi-Fi, which worked well throughout my stay. The staff were friendly and attentive, making check-in and check-out smooth. The on-site restaurant served delicious local cuisine, with fresh seafood options that truly highlighted the flavors of Kerala. Breakfast had a good variety, catering to different tastes. One downside was that some areas of the hotel could use a bit of updating, but overall, it didn’t detract much from the experience. For travelers looking for a budget-friendly option with a nice atmosphere and good service, Hotel Seashore is a solid choice in Kollam. I would recommend it for both short and longer stays.

    Travel Month: Sep 2024

    Room: Executive Non Ac

    • user photos
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    4.0

    Good Stay

    anjana d.

    Very gud experience at shah international, it was a non ac room but the room is of gud air circulation, neat and tidy. Dhabha attached to this hotel is excellent one. Me and my husband faced some issues. 1. Toilet was not cleaned before our entry. Which was done later that too the cleaning staff was not known about our entry. So they voluntarily tried to open the door from outside. 2. The door was so tight to lock and unlock key 3. T. V. Remote is not working properly i just mentioned only these issues. But i am so happy with the stay especially the room which provides a nostalgia.

    Travel Month: Aug 2024

    Room: Executive Non Ac

    • user photos
    • user photos
    1.0

    Terrible Stay

    mohamad m.loyalty-iconsolo

    I m not book by mystake but people of hotel not ready to cancel so very bad expiernce. They want money only they lost reviews

    Travel Month: Jun 2024

    Room: Executive Non Ac

    • user photos
    • user photos
    2.0

    Poor Stay

    muhsina b.couple

    Bad experience all together. One of us got food poisoned from the hotel food, that just spoiled our entire trip. Behaviour of the hotel staff was little rude. Hygiene wise also unsatisfied.

    Travel Month: Jun 2024

    Room: Executive Non Ac

    2.0

    Poor Stay

    pawan m.

    No facility was good in this hotel, there was no bedsheet to cover, we had to buy water to drink and the tv was just for name sake and didn't even work, there were cobwebs in the room, there was no ventilation in the bathroom due to which there was a foul smell, the hotel management was focusing only on the ac rooms but they didn't pay any attention to the non-ac rooms.

    Travel Month: May 2024

    Room: Executive Non Ac

    1.0

    Terrible

    nidheesh s.solo

    Very noisy. Hotel is under renovation. Some work is going on inside and i didn't sleep even one hour. Very terrible experience. I don't refer to anyone.

    Travel Month: Apr 2024

    Room: Executive AC

    3.0

    Very short stay

    baiju v.loyalty-iconcouple

    It was very short stay for 3 hours, we stayed in the hotel for half an hour only. It’s very old property, uncomfortable bed, but ac was working properly

    Travel Month: Mar 2024

    Room: Executive AC

    2.0

    Poor Stay

    sunil b.business

    Sub-par cleanliness with horrible room service. There were no towels in refreshing room. Room power switch is outside and employees turning it off for no reason couple of times.

    Travel Month: Feb 2024

    Room: Executive Non Ac

    3.0

    International?

    justin j.couple

    Stay is fine, but expected little better as it is an international hotel. Washroom were not separated, no kettle and tea for sepf making.

    Travel Month: Feb 2024

    Room: Executive Non Ac

    3.0

    Average Stay

    joseph s.

    Safety, security, accessibility good, room spacious, but no wifi, bottled water, hot water issue.

    Travel Month: Jan 2024 (4-Night Stay)

    Room: Executive AC

    2.0

    Poor Stay

    farhan v.business

    The room is old the balcony is not cleaned. No hot water available. No blanket available. And room service was not on call.

    Travel Month: Jan 2024

    Room: Executive Non Ac

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