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Review Of HOTEL SEA CASTLE

Pallisree, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    116 Ratings, 48 Reviews

    excellent
    28%
    very good
    39%
    average
    20%
    poor
    3%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 1
    • 2
    • 3
    • 3
    • 4
    • 4
    • 5
    • 4

    Rating Categories

    • Location3.6
    • Cleanliness3.8
    • Room3.7
    • Value For Money3.8
    • Food3.1
    • Security4.3
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Clean and well-maintained property with friendly and helpful staff.
    • Good location with easy access to main road and local attractions.
    • Food quality is satisfactory, but breakfast service needs improvement.
    • Wi-Fi connection is unreliable and hot water issues have been reported.
    Read more

    Sort by:

    Positive first
    3.0

    Average Stay

    gaurav.solo

    The room was clean, but the Wi-Fi was unreliable and the hot water for bath was not work. The location was good, and the price was fair for what you get, but I wouldn't recommend it for a long stay"

    Travel Month: Sep 2025

    Room: Executive Room

    3.0

    Staffs were not very cooperative

    gautam s.solo

    Early check in was denied. I reached the hotel at 1000 hrs and requested for early check in.

    Travel Month: Sep 2025

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    priyadarshini n.family

    The hotel was clean, comfortable, and well-located. The staff were friendly and attentive, making the experience stress-free. I loved the cozy room and great amenities. Highly recommended for anyone visiting the area.

    Travel Month: Sep 2025

    Room: Executive Room

    4.0

    Good Stay

    jyoti r.solo

    Property is good for the price. Cleanliness can be improved further, breakfast time is 8AM , they should be able to serve in time as it's already late and further delay can disturb days planning.

    Travel Month: Aug 2025

    Room: Executive Room

    4.0

    date 13-06-2025

    shubham s.solo

    Good hotel, professional staff and all amenities working fine. breakfast service may be improved but overall nice stay experience.

    Travel Month: Jun 2025

    Room: Executive Room

    • user photos
    • user photos
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    5.0

    Happy Stay will come again need discount

    bhupendra d.family

    Good location, touch to road and amenities are ok and service is good . Staff on reception are helpful , restaurant staff is good service. Stay was good. Rooms bit small seems rates should be reduced atleast 500/- from tariff Breakfast was good , Bathroom is enough . But Little noises from outside is bearable .

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room

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    3.0

    Average Stay

    milton k.family

    The tariff they take is very high, compared to the facilities they provide. In delhi, we get far better facilities in the same amount. Also beds are not comfortable.

    Travel Month: Dec 2024

    Room: Executive Room

    4.0

    Value for money, worth to stay

    aroop s.family

    Staff are very well behaved. Rooms and washrooms are clean but only hand shower of my bath was not working properly. Location is prime.

    Travel Month: Dec 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    govind r.

    The hotel was very neat and clean and well maintained the rooms were spacious and large and was very neat the restaurant at the hotel was really good food was great overall was an awesome place to stay all the staff was very friendly and helpful and the overall atmosphere was pleasant 'done'

    Travel Month: Dec 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    derell.loyalty-icon

    The hotel was very nice. The staff took good care of me. There was a little bit of noise from the event happening next door but other than that it was pleasant

    Travel Month: Dec 2024

    Room: Executive Room

    • user photos
    2.0

    Money overcharged and wasted.

    amit d.couple

    Paid money for 2 adults and they did not let us check in together as unmarried couple. Further more they denied to provide breakfast for 02 people too. Money wasted

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Executive Room

    • user photos
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    4.0

    Good Stay

    sateesh g.business

    All good but need toilets little to improve. And service very good. Communication and guide lines were good

    Travel Month: Sep 2024

    Room: Deluxe Room

    2.0

    Very poor and uncomfortable experience.

    abhijit c.solo

    My stay was for only 01 night. It was an official stay. Before booking the hotel room, i saw that the hotel has laundry service and complimentary breakfast. When i asked for ironing my cloths, the receptionist said that it's not available and it can be done from outside. When i insisted and said that availability of laundry service was mentioned while i was browsing through for checking the hotels in behala area in kolkata. He said that it can be done but i will get the cloths only the next day in evening. Moreover, i needed to check-out the next day and they said that the complementary breakfast is served only after 8:00am. And it's a policy and they cannot arrange anything before that. I understand that the attitude and quality of services the hotel provides is quite unprofessional and needs training on hospitality. The linen and pillows were also not clean (it was used) and also the bed and pillow were not comfortable. I needed the basic facilities only.

    Travel Month: Jun 2024

    Room: Executive Room

    4.0

    Over all service is good

    chandrashekhar b.family

    Following are the good service meets my requirements : 1. Good housekeeping and cleaning maintain. 2. Wash room is maintained nee t and clean 3. Immediate response and service when ask opportunity for improvements (ofis) : 1. Breakfast quality. 2. Slippers need to provide for wash room. 3. On breakfast beside south indian food i e up-ma, idali should be included. 4. Beside of tandoori roti, tawa root i from wheat flour should be made available.

    Travel Month: Jun 2024

    Room: Executive Room

    5.0

    Excellent Stay

    uttam k.loyalty-iconfamily

    Behavior of all staff including manager sir were very good. They took care of us nicely. Room and toilet are very clean. Food also good. Thanks

    Travel Month: May 2024

    Room: Super Deluxe Room

    4.0

    Good hotel

    surya b.loyalty-iconbusiness

    Pleasant stay. Mass area. Good food. Local busy market. Don't expect too much cleanliness. Reasonable. Good staff.

    Travel Month: Jan 2024

    Room: Deluxe Room

    4.0

    Good experience

    bavneet s.loyalty-iconbusiness

    Room was good and the food was good. Kids loved the free wifi. Perfect location for the hotel, staff were always extremely helpful. Room was very nice and kept clean.

    Travel Month: Dec 2023

    Room: Executive Room

    4.0

    Good stay

    chandru s.family

    Good stay at affordable prices, well cooperative, good welcome, total area looks like residential, hotel looks like home stay

    Travel Month: Oct 2023

    Room: Executive Room

    4.0

    Nice stay

    ranjan k.family

    Location is nice. Room service is nice. Room is clean and hygiene is well maintained. Food was also nice.

    Travel Month: Aug 2023

    Room: Executive Room

    3.0

    Average, lack basic amenities

    sachin s.loyalty-icon

    Room heaters should be provided, should not be charged 500 per day. Blowers, hair dryers not available

    Travel Month: Mar 2023 (3-Night Stay)

    Room: Super Deluxe Room

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