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Review Of Hotel Samrat Palace

Shibpur, Howrah

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    2.5
    Average

    24 Ratings, 16 Reviews

    excellent
    13%
    very good
    21%
    average
    21%
    poor
    13%
    bad
    33%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 1
    • 1
    • 1
    • 4
    • 2
    • 1
    • 3
    • 3

    Rating Categories

    • Cleanliness2.0
    • Value For Money2.3
    • Food2.8
    • Security2.6
    • Hospitality4.3
    • Child Friendliness2.7
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property has some good points like its prime location near Howrah Station and friendly staff. However, guest reviews highlight serious issues including tiny and dirty rooms, poor cleanliness, and lack of basic facilities like food and internet. Many noted the inadequate room size and missing promised amenities. While breakfast is praised by a few, it also received criticism for not meeting expectations. Overall, the property needs significant improvements in maintenance and service to ensure a better experience.

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