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Khar, Mumbai | About a minute walk to Khar Road Railway Station
111 Ratings, 42 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a fantastic location near the railway station and market, making it super accessible. Guests have praised the nice staff and decent room service. However, many found the cleanliness lacking, with reports of dirty sheets, smelly rooms, and poorly maintained bathrooms. The AC often didn't work, and hot water was hit or miss. While some enjoyed tasty food, others mentioned terrible breakfast options. Overall, it seems like a hit or miss experience for visitors.
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Good Stay
Location good Payment after any delivery is not acceptable Room need to be upgraded Room rates very high
Room: Executive AC Room
Terrible Stay
No one stayed at that hotel. As its not registered with makemy trip. Three bills received
Room: Executive AC Room
Good Stay
businessNear railway station near market very contactable stay staff all are very nice room service also good
Room: Executive AC Room
Hotel Samrat has replied on Fri Dec 13 16:39:19 IST 2024
Dear Guest, Greetings from Hotel Samrat, Mumbai! Thank you for your valuable feedback regarding your stay in our hotel. We are happy that your stay was comfortable and enjoyed it. We are looking forward to welcome you soon in our hotel in future. With kind regards, Hotel Samrat, Mumbai Team.
Good location but bad experience
The bedsheets and towels were not clean. The room was smelly even near the lift you can smell it.
Room: Executive AC Room
Hotel Samrat has replied on Fri Oct 11 18:09:08 IST 2024
Dear Guest, Greetings from Hotel Samrat, Mumbai! Thank you for your valuable feedback regarding your stay in our hotel. We are sorry for the inconvenience caused during the stay in our hotel. Your feedback is been noted down and we assure you that it will be attended on the urgency that it requires, please accept our sincere apology as we are looking forward to welcome you soon in our hotel in future. With kind regards, Hotel Samrat, Mumbai Team.
Worst experience
Ac was not working and also worst part there was a water linkage from ac so half the bed was wet. Called up reception for a help so they informed us they can’t do anything we need to adjust. Waste of money and not had a proper sleep also full night
Room: Executive Club Room
Hotel Samrat has replied on Fri Sep 27 14:08:48 IST 2024
Dear Guest, Greetings from Hotel Samrat, Mumbai! Thank you for your valuable feedback regarding your stay in our hotel. We are sorry for the inconvenience caused during the stay in our hotel. Your feedback is been noted down and we assure you that it will be attended on the urgency that it requires, please accept our sincere apology as we are looking forward to welcome you soon in our hotel in future. With kind regards, Hotel Samrat, Mumbai Team.
Poor Stay
Dirty rooms
Room: Executive AC Room
Hotel Samrat has replied on Tue Sep 03 16:47:51 IST 2024
Dear Guest, Greetings from Hotel Samrat, Mumbai! Thank you for your valuable feedback regarding your stay in our hotel. We are sorry for the inconvenience caused during the stay in our hotel. Your feedback is been noted down and we assure you that it will be attended on the urgency that it requires, please accept our sincere apology as we are looking forward to welcome you soon in our hotel in future. With kind regards, Hotel Samrat, Mumbai Team.
Average Stay
businessThe place is clean. Good service. The taps need service. Overall a good locality. More like a party place. But convenient to lot places to go and near ro airport, so not a bad place to satya for couple of nights
Room: Executive AC Room
Hotel Samrat has replied on Fri Aug 16 18:56:17 IST 2024
Dear Guest, Greetings from Hotel Samrat, Mumbai! Thank you for your valuable feedback regarding your stay in our hotel. We are happy that your stay was comfortable and enjoyed it. We are looking forward to welcome you soon in our hotel in future. With kind regards, Hotel Samrat, Mumbai Team.
Good Stay
Very nice stay. Just that there is no bathroom kit. Other than that, perfect place to crash. Would reccomend for music festival trips, also the place has great connectivity
Room: Executive Club Room
Hotel Samrat has replied on Fri Jul 05 18:55:13 IST 2024
Dear Guest, Greetings from Hotel Samrat, Mumbai! Thank you for your valuable feedback regarding your stay in our hotel. We are happy that your stay was comfortable and enjoyed it. We are looking forward to welcome you soon in our hotel in future. With kind regards, Hotel Samrat, Mumbai Team.
Great location, can do better with amenities
soloStayed for a few days in the suite rooms, and the overall experience was nice, with room for definite improvements. This place has an excellent location and great for those who are travel-ling through the day. The food and beverage as well as room service was really good. The cold coffee is very nice. 1) hot water was infrequent, sometimes it would not come and sometimes it would. 2) the rooms could definitely do with some repairs and maintenance, especially door knobs. 3) would have appreciated if the tv worked, which did not.
Room: Suite Room
Hotel Samrat has replied on Fri Jul 12 17:28:12 IST 2024
Dear Guest, Greetings from Hotel Samrat, Mumbai! Thank you for your valuable feedback regarding your stay in our hotel. We are happy that your stay was comfortable and enjoyed it. We are looking forward to welcome you soon in our hotel in future. With kind regards, Hotel Samrat, Mumbai Team.
Worst for office travellers good for unmarried couples
businessWorst amenities in bathroom, no proper water supply, no water in jet, basin & shower. Stained bedsheets, poor breakfast. Very good location, ideal for unmarried couples only. Not recommend for business travellers.
Room: Executive Room
Best for short stay
I liked the room, blanket was little dirty, rest everything ok nice, food is too testy and awesome and service is also good. Helpful staff.
Room: Executive Room
Hotel Samrat has replied on Fri Jul 05 18:33:14 IST 2024
Dear Guest, Greetings from Hotel Samrat, Mumbai! Thank you for your valuable feedback regarding your stay in our hotel. We are happy that your stay was comfortable and enjoyed it. We are looking forward to welcome you soon in our hotel in future. With kind regards, Hotel Samrat, Mumbai Team.
Very poor room
businessWe stayed booked a suite room. The room was smelly, ac was not working properly. Water in washroom was stinking.
Room: Suite Room
Costly hotel
In this price it’s very costly, breakfast is very bad, room is very small and draining water in room, bathroom very small
Room: Executive Club Room
Very poor room condition
Poor room condition, no facilities in the room, bad tape water, the tape water flow was very less, could do better with facilities available in the room
Room: Executive Club Room
Very good location, very bad quality of stay.
The check in was smooth, but then once we entered inside and waited for the elevator, turns out that the small elevator area was also a back exit area of a restaurant and it was stinking off the urine. Right since then the nightmare started. We were assigned a room which wasn’t cleaned after previous checkout. Dustbin was full of trash and ac are remote was missing. Dust everywhere on floor. Called the maintenance guy and after some time he offered us another room. The another room was no better. Dirty sheets, dirty floor, poorly maintained bathroom and extra headache of the ac noise. Called reception 3 times and every-time they sent a guy who was so disinterested, and had only one thing to say that it’s difficult to fix these things now, even changing sheets is difficult because it’s late and can be done next morning. We legit had to go down and talk to receptionists and ask them to help or we will leave. Then they offered us another room. Which was not average, decent, nowhere near the perfect one but better than the previous ones that we had tried. The guy at the reception was only positive i would talk about this experience as he at-least tried. The housekeeping staff of legit uninterested.
Room: Executive Room
Terrible Stay
Very bad service, dirty and smelly rooms with no ac
Room: Executive Room
Excellent Stay
Im happy to makemy trip
Room: Executive Room
Hotel Samrat has replied on Fri Jul 12 17:28:33 IST 2024
Dear Guest, Greetings from Hotel Samrat, Mumbai! Thank you for your valuable feedback regarding your stay in our hotel. We are happy that your stay was comfortable and enjoyed it. We are looking forward to welcome you soon in our hotel in future. With kind regards, Hotel Samrat, Mumbai Team.
Hotel samrat, mumbai
Very good hotel with excellent service.
Room: Executive Room
Hotel Samrat has replied on Fri Jul 12 17:28:50 IST 2024
Dear Guest, Greetings from Hotel Samrat, Mumbai! Thank you for your valuable feedback regarding your stay in our hotel. We are happy that your stay was comfortable and enjoyed it. We are looking forward to welcome you soon in our hotel in future. With kind regards, Hotel Samrat, Mumbai Team.
Good stay
No toiletries were given, but the overall experience was nice.
Room: Executive Club Room
Hotel Samrat has replied on Fri Jul 12 17:29:08 IST 2024
Dear Guest, Greetings from Hotel Samrat, Mumbai! Thank you for your valuable feedback regarding your stay in our hotel. We are happy that your stay was comfortable and enjoyed it. We are looking forward to welcome you soon in our hotel in future. With kind regards, Hotel Samrat, Mumbai Team.
it was unhygienic
coupleit was unhygienic to the level where if you walk barefoot the entire floor including bathroom is i sticky.... smells terrible.... curtain won't close properly.... too much outside noise...
Room: Executive Room
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