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Review Of Hotel Rushabh Home

Park Street Area, Kolkata | 1.9 km drive to Esplanade Metro, Kolkata

    User Rating & Reviews

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    3.7
    Very Good

    248 Ratings, 123 Reviews

    excellent
    28%
    very good
    36%
    average
    20%
    poor
    10%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 4
    • 5
    • 5
    • 3
    • 5
    • 3
    • 5
    • 4

    Rating Categories

    • Location4.2
    • Cleanliness3.8
    • Room3.5
    • Value For Money3.6
    • Food3.8
    • Facilities2.9
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    Review Summary

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    The property offers a decent stay with a prime location near the US consulate and easy access to local eateries. Guests appreciate the cooperative staff and tasty vegetarian food. However, cleanliness and maintenance are frequent concerns, with reports of inadequate housekeeping and inconsistencies in room quality. Despite some drawbacks, the property serves well for short-term stays, especially for visa travelers.

    Sort by:

    Positive first
    4.0

    Good Stay

    ashish k.

    Property is good stuff is nice behavior, food is good. The view is also nice. Clean and quiet. Let Night check in fesalety I appreciate that. Thank you so much 🙏

    Travel Month: Jul 2025

    Room: Deluxe Room

    3.0

    location problem

    kamal s.business

    location is difficult site and 8th floor room is price is high food is good but none vage is not hotal

    Travel Month: Mar 2025

    Room: Deluxe Cottage Room

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    Hotel Rushabh Home has replied on Sat Apr 05 21:46:56 IST 2025

    Dear Mr Negi. Thanks for feedback. As per location , you can search like our property not higher and also we not serve non veg food at all.

    5.0

    Excellent Stay

    bharat m.

    For those who are going to Kolkata for us visa processing, this is the best hotel to stay at. Literally 5 minutes walk from the consulate, 15 minutes walk from biometric center. good location, decent veg fare at reasonable price in the hotel itself. Only keep in mind that you need to inform 45 minutes to 1 hour in advance for any food service. Food Portion sizes are a little on the smaller side but prices are reasonable. The rooms are tidy with excellent AC. Staff is very friendly and helpful. I'd definitely recommend this hotel and book again.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Deluxe Room

    Hotel Rushabh Home has replied on Sat Apr 05 21:47:51 IST 2025

    THANKS FOR FEEDBACK

    4.0

    Good Stay

    mayur p.

    Good hotel, food is good. Good entry

    Travel Month: Jan 2025

    Room: Golden Suite

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    Hotel Rushabh Home has replied on Fri Feb 07 21:37:59 IST 2025

    Thanks for feedback

    1.0

    Terrible Stay

    rahul a.

    The place location was nice but the amenities were below par, the things in room like bottle, towels, soap all were unhygienic.

    Travel Month: Jan 2025

    Room: Deluxe Cottage Room

    Hotel Rushabh Home has replied on Fri Feb 07 21:39:47 IST 2025

    Thanks for feedback, but think is that we used to change towels bed sheet every day basis and bothes are sealed pack also.

    1.0

    Terrible Stay

    rahul a.

    The rooms are made-up on the roof with no amenities like electric kettle, the cleaning staff doesn't do the job even after requesting for cleaning the room they don't clean the room. It's better to book any other hotel/guesthouse. Not worth the money

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Deluxe Cottage Room

    Hotel Rushabh Home has replied on Wed Feb 19 13:32:23 IST 2025

    THANKS FOR FEEDBACK, IT IS FIRS TIME THAT ANY GUEST COMPLAINT REGARDING ROOM CLEANING AND ALSO INFORMED YOU THAT FIRSTLY YOU HAVE TO LOOK HOTEL POLICY BEFORE BOOK ANY HOTEL

    4.0

    Solo

    amitsingh k.loyalty-iconsolo

    Proximity to the park street makes it a default choice. Room was ideal for a solo traveller. Neat & tidy.

    Travel Month: Dec 2024

    Room: Cottage Room Single Occupancy

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    4.0

    Average stay in highly populated area

    somanath n.solo

    Rooms are ok. My room was in 9th floor and kind of stand alone cottage in some metal structure. So many sound comes from the adjacent area. Very conjured toilet and bath. I enjoyed terrace area with good sun ray in next day morning with my morning tea. Staff are good. But check out was delayed. Overall it’s good stay.

    Travel Month: Dec 2024

    Room: Cottage Room Single Occupancy

    Hotel Rushabh Home has replied on Wed Feb 19 13:33:22 IST 2025

    THANKS FOR FEEDBACK. YOUR COMMENT WILL HELP US TO SERVE YOU BETTER.

    3.0

    Average Stay

    biplab m.loyalty-icon

    the stay was primarily for the appointment at the us embassy. hence other than the proximity to the embassy, there’s no other feature that stands out for the hotel considering. the top floor is accessible only by stairs, it was extremely difficult for my aged mother to access the room and this wasn’t mentioned during the booking. the room was neat and clean, but the linens and towels had a bad oily smell. in fact the bathroom also was just there, no pressure on the taps or showers. the staff was extremely polite and helpful, hence the average rating including the proximity, otherwise i wouldn’t recommend this place.

    Travel Month: Dec 2024

    Room: Deluxe Room

    Hotel Rushabh Home has replied on Wed Feb 19 13:36:02 IST 2025

    THANKS FOR FEEDBACK. SORRY FOR INCONVENIENCE

    2.0

    Poor Stay

    hiten m.loyalty-icon

    I was allotted a room in the terrace, the interior of the room is kind of outdated, joinery giving away. The least expected is a provision of electric kettle in a room but was not there. Since the room being in terrace there is no water pressure in the showerhead, it would just bathe the wall instead of a person. Overall a bad experience.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Deluxe Room

    Hotel Rushabh Home has replied on Wed Feb 19 13:34:39 IST 2025

    THANKS FOR FEEDBACK. WE SHALL LOOK FORWARD FOR BETTER SERVICE

    4.0

    Good Stay

    naveen a.

    I recently spent a night at hotel rishabh home in kolkata and was thoroughly impressed. Although the prices were slightly higher, the luxury amenities and exceptional service made it well worth the cost. Pros 1. *impeccable cleanliness: top-notch cleanliness throughout the hotel, including the rooms and public areas. 2. *excellent staff: friendly, attentive and helpful staff made me feel welcome and comfortable. 3. *delicious tiffin: the in-room tiffin service was outstanding, with a variety of options and prompt delivery. 4. *terrace garden: the 9th-floor rooftop garden offered stunning views and a peaceful ambiance. 5. *convenient location: close proximity to citu center and metro stations, making exploration easy. Cons 1. *remote from major railway stations: a bit far from major railway stations, but accessible via metro or taxi. Highlights 1. Luxurious rooms with modern amenities 2. Spacious rooms with comfortable beds 3. Prompt room service 4. Secure parking facilities 5. Beautifully maintained gardens recommendations 1. Book in advance to secure best rates 2. Request a room with a garden view 3. Try the local cuisine options in the nearby area 4. Explore the nearby citu center and metro area overall, hotel rishabh home exceeded my expectations. The staff's dedication to comfort and luxury made my stay unforgettable. While slightly pricey, the amenities and service justify the cost. I highly recommend this hotel for business or leisure travelers.

    Travel Month: Dec 2024

    Room: Cottage Room Single Occupancy

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    Hotel Rushabh Home has replied on Wed Feb 19 13:36:55 IST 2025

    THANKS FOR FEEDBACK

    5.0

    Nice sta

    rajendra s.couple

    Very easy accessible location. Pure vegetarian food was also good-and tasty. Staff was of helping nature and polite. In all a very good experience.

    Travel Month: Dec 2024

    Room: Executive Room

    Hotel Rushabh Home has replied on Wed Feb 19 13:37:31 IST 2025

    THANKS FOR FEEDBACK

    5.0

    Excellent Stay

    prince p.

    Hotel is very clean behaviour of staff is excellent and room service is also very good

    Travel Month: Nov 2024

    Room: Cottage Room Single Occupancy

    Hotel Rushabh Home has replied on Wed Feb 19 13:37:59 IST 2025

    THANKS FOR FEEDBACK

    4.0

    Good Stay

    shubhay k.

    Rooms are clean and airy. The service is on point. Overall good.

    Travel Month: Nov 2024

    Room: Deluxe Room

    3.0

    Average experience

    srinivasan j.loyalty-iconbusiness

    Stay was good, room was not maintained cleanly, and service was not upto the mark. Can be better in terms of service

    Travel Month: Aug 2024

    Room: Deluxe Room

    Hotel Rushabh Home has replied on Fri Sep 13 12:10:04 IST 2024

    Sorry for inconvenience but at you should have inform us. Thanks for feedback

    4.0

    Good and pleasant stay. I would suggest to take all your basic needs

    sanjay g.solo

    Location was good. I didn't had food, so i can't comment on that. But i had milk which was not that good.

    Travel Month: Jul 2024

    Room: Executive Room

    Hotel Rushabh Home has replied on Wed Aug 07 13:28:16 IST 2024

    SORRY FOR INCONVENIENCE. NEXT TIME WE SHAL TRY GIVE OUR BEST SERVICE. THANKS FOR FEEDBACK

    1.0

    Never ever go for this property. Horrible.

    sk a.business

    Dont fall prey to this place. The booking was through make my trip but the amenities and facilities are totally different in reality as compared to the catalogue propived by mmt. The staff at reception are compelling to accept standadd and deluxe rooms even when the booking/payment was done for executive rooms. For every complain the staff had tailor made excuses. A big no.

    Travel Month: Jul 2024 (4-Night Stay)

    Room: Executive Room

    Hotel Rushabh Home has replied on Fri Nov 15 19:33:46 IST 2024

    Dear Abdul, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay at Hotel Rushabh Home. Your concerns about the differences between the facilities shown on the booking platform and the actual room provided have been noted. We take all guest feedback seriously and will investigate the issue further to ensure that our offerings are accurately represented. Regarding the room type issue, we understand your frustration and regret any miscommunication regarding the room categories. Our team strives to provide excellent service, and we will review our processes to avoid such discrepancies in the future. We value your comments and will work on improving both our amenities and customer service. If you wish to discuss this matter further or need any assistance, please do not hesitate to reach out to us directly. We hope to have the opportunity to serve you better in the future. Warm regards, Ajay Shah Hotel Management Hotel Rushabh Home, Kolkata

    2.0

    Not a 3 star hotel

    venkateswarlu n.solo

    It’s located on 9th floor terrace. Rooms doesn’t have safety locks. Beds are not good, blankets are not clean. Overall not a good hotel to stay. Lift doesn’t go to 9th floor, you need to take stairs from 8th floor

    Travel Month: Jul 2024

    Room: Deluxe Room

    Hotel Rushabh Home has replied on Fri Nov 15 19:36:03 IST 2024

    Dear venkateswarlu , Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you faced during your stay at Hotel Rushabh Home. Your comments regarding the room facilities, cleanliness, and the access to the 9th floor have been noted, and we understand how these issues could have affected your overall experience. We regret that the room did not meet your expectations, and we are committed to addressing the concerns raised about the safety locks, bed quality, and cleanliness of the blankets. We take cleanliness very seriously and will review our housekeeping practices to ensure they are up to standard. Regarding the lift access, we apologize for the inconvenience caused by having to use the stairs to reach the 9th floor. We will look into improving this aspect to enhance the convenience and comfort of our guests. We truly value your feedback and are continuously working to improve the quality of our services. We hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future. Kind regards, Ajay Shah Hotel Rushabh Home, Kolkata

    4.0

    Good place to stay for shopping at park street

    gopal a.couple

    Room was spacious and clean. As the room was in top floor the ac took more than 4 hours to cool the room. Staff were cooperative. Location is good.

    Travel Month: Jun 2024

    Room: Deluxe Room

    Hotel Rushabh Home has replied on Thu Jul 04 11:43:42 IST 2024

    THANKS FOR FEEDBACK

    4.0

    Homely stay

    santhosh d.family

    The hotel was good and the staff members responded to the query and the family can stay in the are well and hygiene

    Travel Month: May 2024

    Room: Deluxe Room

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    Hotel Rushabh Home has replied on Thu Jul 04 11:44:21 IST 2024

    THANKS FOR FEEDBACK

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