I had booked a deluxe room through MakeMyTrip for 2 days but they gave me a standard room. Saying this is this deluxe room but I still stayed in that room and after the FIR, the AC in that room was not working, he was repairing the AC for 3 hours, after the work was not done he changed my room and gave me another room as well as a standard one, and inside that as well there was water leakage problem on the floor, water from the other room was coming on to our room's floor, I complained about that also he told me that right now no room is available, we will give you a deluxe room on the third floor, but I did not get it, next morning also at last he gave me another room, next day at 3:00 PM he gave me another room but at 7:00 I had to check out instead but I did not get anything, the room was given very bad no cleaness nothing, services, bed servicing was given
mene jab unke worker se pucha ye standerd room hai na wo bole ha and then I ask deluxe room kaha h he told me at 1st floor, me hotel ke manager ko same chiz pucha tho unhone muje bola 4th par standard room hai then I told him mera deluxe room book hai tho bolte hai aapko jo 4th par diya hu wo bhi deluxe hai itne chor hotel hai na 2 days me 3 room change kiye h room itne bekar the and ye log online booking walo ko koi respect nhi dete service and respect both ke liye very bad experience I suggest you please don't go