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Mahape, Navi Mumbai | 2.2 km drive to Millenium Business Park
59 Ratings, 41 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has some good points, like friendly and helpful staff, decent food, and clean rooms, which guests appreciate. However, there are major concerns about cleanliness, insect problems, and noisy surroundings. Reviews mention a lack of nearby dining options and varying room conditions. On the plus side, the rates are affordable, making it a budget-friendly choice.
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Very terrible stay at ruchit, will never advice anyone to book that hotel
Can’t tell you that, staying there for 2 nights and checked out on 25th morning, i don’t want recommend any one there
Room: Deluxe Room AC
Stay at rachit
The rooms were not as displayed. Pls post original pics. It was not worth for the rent they collected.
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Thu Jun 01 13:08:38 IST 2023
Dear guest, Thank you for bringing your concerns to our attention. We apologize for any inconvenience you may have experienced during your stay at Hotel Ruchit Palace. We understand your disappointment with the room not meeting your expectations. We strive to provide accurate and up-to-date information about our rooms on our website. However, we apologize if the room you received did not match the displayed pictures. We appreciate your feedback and will take it into consideration to ensure that our room descriptions and images accurately represent the actual accommodations. At Hotel Ruchit Palace, we aim to provide a comfortable and pleasant stay for all our guests. We regret that we fell short of meeting your expectations in this regard. We value your feedback as it helps us identify areas for improvement. If you have any further concerns or if there is anything else we can do to address your dissatisfaction, please feel free to reach out to our management team. We value your feedback and will make every effort to rectify any issues raised. We appreciate your feedback and hope to have the opportunity to welcome you back in the future, providing you with an improved experience that meets your expectations. Best regards, Hotel Ruchit Palace Management
Poor Stay
There were insects inside the room, hotel was not clean as well, bed sheets and pillows were too dirty and one can see black grime all over that. Hotel staff were constantly making unnecessary noise. One cannot have a peace even for a moment. Location is not good, there are no restaurants around and didn't find any good place to eat as well. Ac & tv were ok though but fan was not working properly. Over all experience was not soo good. Only positive side is it's comparatively cheap in terms of cost.
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Thu Jun 01 13:09:37 IST 2023
Dear guest, Thank you for taking the time to share your feedback regarding your recent stay at Hotel Ruchit Palace. We sincerely apologize for the inconveniences you encountered during your visit. We understand your concerns regarding the cleanliness of the room and the presence of insects. We have strict cleanliness protocols in place, and it is disappointing to hear that we did not meet your expectations in this regard. We will address this issue with our housekeeping team and take immediate corrective measures to ensure that such incidents do not recur in the future. We apologize for the disturbance caused by the noise from our staff. We will remind our team members to maintain a peaceful environment for our guests, and we appreciate you bringing this to our attention. Regarding the location and availability of restaurants, we apologize if it did not meet your expectations. We understand the importance of convenient dining options for our guests, and we will take your feedback into consideration to enhance our offerings in this aspect. We appreciate your positive comments about the functioning of the AC and TV. However, we apologize for the inconvenience caused by the fan not working properly. We will have our maintenance team inspect and rectify the issue immediately. Your feedback is valuable to us as we continually strive to improve our services and facilities. We apologize for any shortcomings during your stay, and we appreciate your understanding. If there is anything further we can do to address your concerns or if you would like to discuss your experience in more detail, please feel free to reach out to our management team. Once again, we apologize for any inconvenience caused and appreciate your feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Best regards, Hotel Ruchit Palace Management
Poor Stay
This hotel is shady, rooms are very different as compared to photos, staff is cooperative but this hotel seriously needs pet control.
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Thu Jun 01 13:10:31 IST 2023
Dear guest, Thank you for sharing your feedback regarding your recent stay at Hotel Ruchit Palace. We apologize for any inconvenience you experienced during your visit. We regret that the rooms did not meet your expectations and were different from what you had seen in the photos. We understand the importance of accurate representations, and we will work to ensure that our online images reflect the actual room conditions. Your feedback will help us improve in this regard. We appreciate your kind words about our cooperative staff. However, we apologize for any inconvenience caused by the presence of pests. We take hygiene and cleanliness seriously, and we have procedures in place to address pest control. We will review our pest control measures and take appropriate action to rectify any issues identified. Your feedback is important to us, and we appreciate you bringing these matters to our attention. We value your patronage, and we assure you that we will make every effort to enhance our services and facilities. If there is anything else we can do to assist you or if you would like to discuss your experience further, please feel free to contact our management team. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future. Best regards, Hotel Ruchit Palace Management
Dont expect much
looking at these images but at same time it's not that much bad, its just average but sort of good. Rooms (7/10), restrooms (10/10. Given contact numbers are invalid. But the rooms had many small cockroaches which was worse but it was managebale. If you need food order from online dont ask the room boys.
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Thu Jun 01 13:11:56 IST 2023
Dear guest, Thank you for your feedback regarding your recent stay at Hotel Ruchit Palace. We appreciate your honest assessment and the time you took to share your experience. We apologize if the contact numbers provided were invalid. We will look into this matter and ensure that the correct contact information is readily available for our guests. We appreciate your understanding and patience in this regard. We are pleased to hear that you found the restrooms to be satisfactory and rated them highly. However, we apologize for the inconvenience caused by the presence of small cockroaches in your room. We take cleanliness and pest control seriously, and we will investigate the issue to address it promptly. We appreciate your suggestion to order food online instead of relying on our room service. We will review our room service procedures and make improvements as needed to enhance the guest experience. We value your feedback as it helps us identify areas for improvement. Please be assured that we are committed to providing a comfortable and enjoyable stay for our guests. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact our management team. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Best regards, Hotel Ruchit Palace Management
Best property in the heart of the city
From Entrance to Hotel Rooms, From Interior to Great Food, everything was so good here. I really liked the comfortable rooms, found peace here. Relaxed myself after so long. When it came to Food Buffet, I was in awe of it. Great Taste, Be it veg or nonveg. Desserts were Scrumptious too. Would recommend you 💯%
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Thu Jun 01 13:15:07 IST 2023
Dear guest, Thank you for choosing Hotel Ruchit Palace and for sharing your wonderful experience with us. We are delighted to hear that you had a memorable stay and enjoyed the various aspects of our hotel. We are glad to know that you found our entrance, interior, and rooms to be to your liking. Our team takes great pride in creating a comfortable and peaceful atmosphere for our guests, and we are thrilled that you were able to relax and unwind during your stay. It's also fantastic to hear that you thoroughly enjoyed our food buffet. We strive to provide a wide variety of delicious options, both vegetarian and non-vegetarian, to cater to different tastes. We will pass along your compliments to our talented chefs who work hard to create scrumptious dishes for our guests. Thank you for recommending us with a full rating. We truly appreciate your trust and endorsement. Your satisfaction is our ultimate reward. We look forward to welcoming you back on your next visit to our city. If there is anything else we can do to make your stay even more memorable, please feel free to let us know. Best regards, Hotel Ruchit Palace Management
Excellent property good staff and rooms
Awesome stay and very plea-sent room, staff is very good, food is also very delicious. Room service is also very good, they always smile and get the things done in time. They also sanitize the hotel everyday.
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Thu Jun 01 13:15:56 IST 2023
Dear guest, Thank you for choosing Hotel Ruchit Palace and for sharing your fantastic experience with us. We are thrilled to hear that you had an awesome stay and enjoyed our pleasant rooms, delicious food, and excellent staff service. Our team takes great pride in providing exceptional service, and we are delighted to know that our staff made your stay memorable. It's wonderful to hear that they were attentive, responsive, and always ready to assist you with a smile. We believe in delivering prompt and efficient room service to ensure our guests' comfort and satisfaction. Your compliments on the quality and taste of our food are greatly appreciated. Our chefs work diligently to prepare delicious meals, and we are glad that you enjoyed them during your stay. Ensuring the cleanliness and hygiene of our hotel is our top priority, and we are pleased that you noticed our efforts in sanitizing the hotel daily. We strive to provide a safe and healthy environment for all our guests. Thank you for your kind words. We would be delighted to welcome you back for another memorable stay. If there is anything else we can do to enhance your experience, please do not hesitate to let us know. Best regards, Hotel Ruchit Palace Management
Awesome stay
Stay was nice. Helping staff and services are good, rooms are spacious and nice. Food was fine and staff take care of all your requirement. Would like to visit soon. Would like to thank palak badodiya for her assistance.
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Thu Jun 01 13:17:01 IST 2023
Dear guest, Thank you for choosing Hotel Ruchit Palace and for sharing your positive experience with us. We are delighted to hear that you had a nice stay and found our staff helpful, services good, and rooms spacious and nice. Our team takes pride in providing excellent service, and we are glad to know that they took care of all your requirements during your stay. It's wonderful to hear that you found our staff attentive and accommodating. We are also pleased to know that you enjoyed your dining experience with us, and our team made sure to cater to your needs. We strive to offer a fine dining experience with a variety of delicious options for our guests. We appreciate you mentioning Palak Badodiya for her assistance. We will make sure to pass on your kind words to her as well. Thank you for your kind review, and we look forward to welcoming you back for another visit soon. If there is anything else we can do to make your stay even more enjoyable, please feel free to reach out to us. Best regards, Hotel Ruchit Palace Management
We have loved the stay and facilities
It was good stay with the family. Staff was helping.
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Thu Nov 18 16:41:21 IST 2021
Dear guest, thank you for sharing your experience with us. We welcome feedback from our guests' to work on them diligently. We hope to make more such memories together and it's relationships like these which keep us going. We constantly work towards giving you a comfortable & smooth stay experience and we look forward to hosting you soon.
Excellent property
Awesome stay nearby to everything. It was an good hotel
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Thu Nov 18 16:41:01 IST 2021
Dear guest, thank you for your time given to express your feedback about your visit to our property. We are delighted to know that you liked our property and services. Looking forward to welcoming you again.
This hotel is besicaly for 2 or 3 staying not with family
Not a good stay. Not secure your car on parking no other facilities in hotel.
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Tue Aug 10 15:47:14 IST 2021
Dear guest, we most highly appreciate your patronage towards our hotel. Your feedback is very valuable for us it always helps us serve you better. Your feedback has been shared with the concerned departments.
No ethics owners
All the time during our stay the owner was loud, using abusing language which could hear inside the room and was very disturbing.
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Tue Aug 10 15:47:05 IST 2021
Dear guest, we most highly appreciate your patronage towards our hotel. Your feedback is very valuable for us it always helps us serve you better. Your feedback has been shared with the concerned departments.
Value for money
Nice experience at Ruchit Palace. Stay was good and checkin was smooth. Rooms are good and clean. I will stay here next time
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Sat Mar 21 13:38:41 IST 2020
We are delighted to know about your stay experience and appreciate your sharing this with us. Your valuable feedback motivates us each day as we work towards providing our guests with a smooth and comfortable experience. Thank you for staying with us. We look forward to hosting you again.
Stay
Was recommended this place by friends. Loved it. Feels like, home. Rajesh - was amazing, nothing was ever too much, staff super friendly and very accommodating. Really enjoyed our stay here. Thank you for your hospitality.
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Sat Mar 21 13:38:52 IST 2020
We are delighted to know about your stay experience and appreciate your sharing this with us. Your valuable feedback motivates us each day as we work towards providing our guests with a smooth and comfortable experience. Thank you for staying with us. We look forward to hosting you again.
Peaceful stay
Hotel has good location, wonderful stuff and food. It is clean. I adore this place. Staff is polite and always ready to help you. Room was clean.
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Sat Mar 21 13:39:04 IST 2020
We are delighted to know about your stay experience and appreciate your sharing this with us. Your valuable feedback motivates us each day as we work towards providing our guests with a smooth and comfortable experience. Thank you for staying with us. We look forward to hosting you again.
Good Stay
Hotel has good location, wonderful staff and food. It is clean. I adore this place. Staff is polite and always ready to help you. Room was clean.
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Sat Mar 21 13:39:51 IST 2020
We are delighted to know about your stay experience and appreciate your sharing this with us. Your valuable feedback motivates us each day as we work towards providing our guests with a smooth and comfortable experience. Thank you for staying with us. We look forward to hosting you again.
Excellent stay
I visited here many times and stayed here one of the most beautiful hotel in Mumbai with all the facility awesome place and I will give more than 3 star. Affordable rate with high class facility and you will get delicious food here.
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Sat Mar 21 13:40:15 IST 2020
We are delighted to know about your stay experience and appreciate your sharing this with us. Your valuable feedback motivates us each day as we work towards providing our guests with a smooth and comfortable experience. Thank you for staying with us. We look forward to hosting you again.
Awesome stay
I visited here many times and stayed here. One of the most beautiful hotels in Mumbai with all the facility, awesome place and I will give more than 3 star. Affordable rate with high class facility and you will get delicious food here.
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Sat Mar 21 13:39:32 IST 2020
We are delighted to know about your stay experience and appreciate your sharing this with us. Your valuable feedback motivates us each day as we work towards providing our guests with a smooth and comfortable experience. Thank you for staying with us. We look forward to hosting you again.
Value for money
It is excellent.
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Sat Mar 21 13:40:23 IST 2020
We are delighted to know about your stay experience and appreciate your sharing this with us. Your valuable feedback motivates us each day as we work towards providing our guests with a smooth and comfortable experience. Thank you for staying with us. We look forward to hosting you again.
Love my visit
Every thing was beyond my expectations. Booking experience, cleanliness, service, room, food everything. Especially food and service was outstanding. Employees are extremely well behaved, polite, prompt and helpful.
Room: Deluxe Room AC
Hotel Ruchit Palace has replied on Sat Mar 21 13:40:45 IST 2020
We are delighted to know about your stay experience and appreciate your sharing this with us. Your valuable feedback motivates us each day as we work towards providing our guests with a smooth and comfortable experience. Thank you for staying with us. We look forward to hosting you again.
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