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Review Of Hotel Ritz Plaza0123401234

Queens Road, Amritsar | 4.9 km drive to Golden Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    1126 Ratings, 772 Reviews

    excellent
    32%
    very good
    35%
    average
    16%
    poor
    8%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 4
    • 5
    • 1
    • 1
    • 5
    • 5
    • 1

    Rating Categories

    • Hospitality3.8
    • Facilities3.6
    • Food3.6
    • Room3.7
    • Cleanliness3.7
    • Value For Money3.8
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property boasts an excellent location on Mall Road, making it convenient for visitors. Guests appreciate the spacious rooms and courteous staff, with prompt service noted as a highlight. However, many reviews point to issues with cleanliness, outdated decor, and poor maintenance, particularly in the bathrooms. Breakfast offerings often fall short in variety and quality, affecting the overall dining experience.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    jwalant d.family

    Very easy check in. Courteous staff. Clean Rooms. All in room amenities available

    Travel Month: Oct 2025

    Room: Superior Room

    • user photos
    • user photos
    4.0

    overall good experience

    ankit c.family with 1 kid

    Property was clean and staff was responsive, though the charges for water bottles were high, food was decent

    Travel Month: Oct 2025

    Room: Superior Room

    5.0

    Excellent Stay

    kalyan c.group

    I have been staying in this property while i go to Amritsar, Nice stay, Good Tasty food and professional service provided , my family apprecites staying here

    Travel Month: Oct 2025

    Room: Superior Room

    1.0

    pathetic stay at Ritz Plaza Amritsar

    sunil k.solo

    .no hot water in washroom. room decor pathetic.TV old style. There was no dinner buffet Breakfast fast also very limited preparation. Reception staff was very very rude. it's not 4 * at all.

    Travel Month: Oct 2025

    Room: Superior Room

    1.0

    Terrible Stay

    saurabh b.business

    they can not allow to me stay

    Travel Month: Sep 2025

    Room: Superior Room

    4.0

    Good Stay

    family

    well maintained property and staff was very polite well maintained property and staff was very polite

    Travel Month: Jul 2025

    Room: Superior Room

    4.0

    Good Stay

    solo

    Good Hotel to stay for one day trip Good Hotel to stay for one day trip.

    Travel Month: Jul 2025

    Room: Superior Room

    4.0

    Good Stay

    rajat s.

    This is a very great experience with Ritz hotel staff was good, service was really good pleasant ambiance

    Travel Month: Jul 2025

    Room: Superior Room

    1.0

    worst expe

    deep r.business

    very unprofessional staff, Inspite of more than 10 calls they haven't arranged a person to check the issue in bedroom AC. I am not going to forget this pathetic experience.

    Travel Month: Jun 2025

    Room: Superior Room

    5.0

    Excellent Stay

    business

    Reached hotel around 12 am, - warm welcome at reception - not expected, served food with a smile - restaurant staff - very humble, helpful specially the young girl -- Anjali - House keeping - very good - overall excellent service was provided

    Travel Month: Jun 2025

    Room: Superior Room

    3.0

    Average Stay

    sunil m.business

    Overall my stay was fine. But staff at the hotel particularly the guy at door didn’t care to help me with my bags. Even though he saw me pushing the door hard to open it as I had two bags in my hands, he just looked at my face and didn’t show any willingness to help open the door. They have typical crude Amritsari attitude, no smile at their face, trying to judge people by their face etc. The staff at the reception seemed professional in their behaviour though. Restaurant staff was also fine. The shower area was too narrow and small in the bathroom. I asked the guy to send me the complimentary water bottle to my room for the second day of my stay, he never cared to send. So, I think staff needs to quit Amritsari attitude and know that the world has progressed far ahead and become more civilised and they should also catch up with the world. The city of Amritsar was also full of litter everywhere and nobody obeys traffic laws. Even one rickshawwala was mad at me as to why I stopped my car at traffic red light. What a lawless and uncivilised place.

    Travel Month: Apr 2025

    Room: Superior Room

    4.0

    Good Stay

    ashok g.family with 2 kids

    Hotel staff was good, room was cozy and breakfast was good. However toileteries disappointed with just 2 shampoo sache and two small soaps which did not match with such property. And pools fixed timings also did not gave us chance to let kids in but overall it was good.

    Travel Month: Apr 2025

    Room: Superior Room

    3.0

    Average Stay

    kailash k.

    Room upkeep needs to be improved. Toilet cistern operating mechanism had to be manipulated to run the water. Very awkward. Otherwise good.

    Travel Month: Apr 2025

    Room: Superior Room

    5.0

    Excellent Stay

    azad s.family with 3 kids

    I had a wonderful stay at your property! The location was excellent, making it convenient to explore the area. The facilities were well-maintained, and the rooms were clean and comfortable. I also enjoyed the delicious food, which was fresh and flavorful. The staff was very courteous and attentive, ensuring a pleasant experience. Overall, I highly recommend this place for anyone looking for a comfortable and enjoyable stay. Thank you for your excellent service!😀

    Travel Month: Mar 2025

    Room: Superior Room

    4.0

    Good Stay

    sandeep s.business

    decent ambiance and food. worth it. The location is perfect. City centre near the railway station and bus station.

    Travel Month: Mar 2025

    Room: Superior Room

    3.0

    Average Stay

    prathap r.family with 2 kids

    Every thing is ok but still need lot improvement,there is no hot water complete night we struggled lot

    Travel Month: Feb 2025

    Room: Superior Room

    5.0

    Excellent Stay

    kunal s.

    Good rooms and service at reasonable price.

    Travel Month: Jan 2025

    Room: Superior Room

    5.0

    Excellent Stay

    chino e.family

    It was a pleasant stay at the hotel ritz plaza. The staff were very cooperative. I suggest having better options for breakfast.

    Travel Month: Dec 2024

    Room: Superior Room

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    • user photos
    • user photos
    5.0

    ✌️good

    bikramjeet s.couple

    Good location,good food , great value of money , clean room and bathroom

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Superior Room

    • user photos
    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    shailendra g.family

    We could not go to stay and had to request a refund. The hotel staff was extremely helpful. When I plan again I will go to them only

    Travel Month: Dec 2024

    Room: Superior Room

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