I had high expectations from Hotel Ranjit Legacy based on the photos and description on MMT, but the actual experience was far from satisfactory.
I booked a Luxury Room that showed two beds in the photos, which was important as I was traveling with kids. However, I was given a room with just one bed and a sofa. When I raised this issue, I was told the hotel was full and this room is still part of the same category – something I seriously doubt.
The second issue was with breakfast. My booking included a buffet, but in the morning, the staff said the buffet was not available due to low occupancy. This was contradictory, as the previous day they had mentioned the hotel was full. Breakfast was served on order, which was not convenient.
Lastly, the washroom water was murky and smelly, and there was no exhaust fan. I requested air freshener or spray, but it didn’t help, and the room ventilation was poor.
Overall, this stay did not justify the price or the "luxury" tag. Definitely not the experience I expected.