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Review Of Hotel Raj Palace

Central Pondicherry, Pondicherry | 980 m drive to French Colony, Pondicherry

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    4.0
    Very Good

    33 Ratings, 24 Reviews

    excellent
    52%
    very good
    27%
    average
    9%
    poor
    3%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 3
    • 4
    • 5
    • 3
    • 1
    • 5
    • 3
    • 4

    Rating Categories

    • Cleanliness4.1
    • Room4.7
    • Value For Money4.2
    • Food4.0
    • Security4.2
    • Facilities4.8
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    Reviews Summary

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    This property boasts a prime location right opposite the railway station, making it super convenient for travelers. Guests have praised the friendly and helpful staff, and the rooms are generally clean and spacious. It's especially popular among groups of friends, with easy access to beaches and local attractions. The added benefit of bike rentals nearby and a reasonable price point are definite highlights. Some improvements in ambience and dining options are noted as potential areas for enhancement.

    Sort by:

    Positive first
    2.0

    Unclean, bad service

    soniya g.loyalty-iconfamily

    The room was unclean,the bedsheet , blanket had hair on them. When asked to change he changed reluctantly giving excuses that those are new sheets etc. Service was terrible, had to remind them twice before getting anything done. There was no current and had to stay in the heated humid room for two hours… never going back whatsoever

    Travel Month: Oct 2022

    Room: Family Suite

    Hotel Raj Palace has replied on Tue Oct 11 17:33:06 IST 2022

    Dear guest, thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings. Warm regards,

    3.0

    Average Stay

    arunachalam e.solo

    Rooms are ok but it's not suitable for couples and families. If you're a group of friends then it's ok to stay here. The ambience was poor but the rooms were clean. Staff are good but if they change the ambience then it can be suitable for all groups. If you are family and couples then choose some other property

    Travel Month: Jun 2022

    Room: Standard Double

    Hotel Raj Palace has replied on Tue Oct 11 17:34:27 IST 2022

    Dear guest, thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings. Warm regards,

    4.0

    Just okay

    ramakrishna r.loyalty-iconfamily

    Just okay. We stayed with family. This hotel is right in front of railway station so location wise it’s good

    Travel Month: Jun 2022

    Room: Standard Double

    Hotel Raj Palace has replied on Fri Jul 01 10:17:38 IST 2022

    Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best wishes,

    1.0

    Stinking room

    sathyan k.group

    Worst experience of stay for one day, as we travel-led as group

    Travel Month: Dec 2021

    Room: Family Suite

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    3.0

    Average hotel.

    akhilesh s.couple

    Average hotel. Booked , but was not up to the value. We reached at 5 pm but the room was not ready. They mopped the floor after we reached and did not even change bedsheet/pillow cover. It was dirty. We asked them to change which they did. There is no inbuilt restaurant. They get it from some other place. For breakfast we had to ask for separate bowls, spoons, etc.

    Travel Month: Apr 2021

    Room: Standard Double

    4.0

    .

    shivam t.family

    Great service. Near rock beach. Got it at a reasonable price. Also offers bikes on rent. Manager was very polite. We reached 3 hrs before our check in time. He was generous enough to offer us room to change and also took care of our luggage as we were on a tight schedule and went out right away.

    Travel Month: Mar 2021

    Room: Standard Double

    Hotel Raj Palace has replied on Sun Mar 21 10:03:30 IST 2021

    Dear sir thank you very much for your valuable feedback. Please refer your friends & families.

    5.0

    Room

    b s.

    Very nee t and clean rooms. Good staffs

    Travel Month: Feb 2021 (4-Night Stay)

    Room: Deluxe Double

    Hotel Raj Palace has replied on Sun Mar 07 12:30:11 IST 2021

    Dear sridhar thank you very much for valuable feedback. Please refer your families & friends for pleasant stay.

    5.0

    Food arrangement was good.

    ranjith k.couple

    Best place to stay in pondy with family. All the places are easily accessible. Car parking is available around the hotel.

    Travel Month: Feb 2021 (3-Night Stay)

    Room: Standard Double

    Hotel Raj Palace has replied on Sun Mar 07 12:32:34 IST 2021

    Dear ranjith thank you very much for valuable feedback.

    5.0

    Excellent Stay

    rishav r.loyalty-iconfamily

    Food service is currently unavailable there, it'll start soon. But it is a well known area just beside the puducherry railway station so swiggy or zomato are always available.
    There's someone always available at the reception so no problem with anything occurred. Just start dining services it'll be great.

    Travel Month: Feb 2021

    Room: Standard Double

    Hotel Raj Palace has replied on Sun Feb 07 10:17:49 IST 2021

    Mr. Rishave thank you very much for your valuable feed back. We have started process to open restaurant in our property. Please refer your friends & family for pleasant stay

    4.0

    Overall

    prakash r.family

    Hotel is very good for family, it's safe & hygiene. Within 0. 5km we can reach to buss y street (can get everything. Its located near railway station & street of homes.
    Hotel is very safe & 0. 5km we can reach to buss y street where we can get everything.

    Travel Month: Feb 2021

    Room: Standard Double

    Hotel Raj Palace has replied on Fri Feb 05 11:09:51 IST 2021

    Dear prakash thank you very much for valuable feed back. Please refer your friends & families for pleasant stay with us.

    5.0

    Good

    nilava p.couple

    Hotel is good and also it is in good locations. It is near by gandhi beach. All visiting place are near by of this hotel.

    Travel Month: Jan 2021 (3-Night Stay)

    Room: Standard Double

    Hotel Raj Palace has replied on Fri Jan 22 11:06:32 IST 2021

    Dear nilava pal thank you very much for your valuable feedback. Please kindly refer your friends & families.

    4.0

    Good stay

    prashanth m.family

    Thank you for the wonderful experience, it’s was a nice stay, would like to visit again if it’s a small pets friendly.
    Thankyou for the wonderful experience, would like to visit again if it’s small pets friendly.

    Travel Month: Jan 2021

    Room: Standard Double

    Hotel Raj Palace has replied on Fri Jan 22 14:00:59 IST 2021

    Thank you very much for wonderful feedback. Please refer your families & friends.

    1.0

    Misleading advertisement

    abhishek a.couple

    The rooms shown in the image and the room we got after paying all the money in advance (non refundable) didn't match. We didn't get any of the services mentioned in the advertisement. No soaps, no shampoo, no brush, no toothpaste, no chairs, no hot water kettle, dirty room with a broken closet, dirty bed linen, no soundproofing (we could hear people in the other room clearly. Mm t should check the services of they are actually available before they allow them to advertise. We checked out of the hotel after spending just one night inspite of paying in advance for 3 days and 4 nights.

    Travel Month: Jan 2021 (4-Night Stay)

    Room: Standard Double

    Hotel Raj Palace has replied on Fri Jan 22 14:04:15 IST 2021

    Dear sir sorry for the inconvenience. We have stopped the staff for this issue so please give me one more time to prove our hospitality. Again i am asking sorry for this issue.

    5.0

    Safety standard

    caleb g.couple

    It is awesome and all the safety standard was impressive. Such an outstanding service

    Travel Month: Dec 2020

    Room: Deluxe Double

    Hotel Raj Palace has replied on Fri Jan 15 14:12:40 IST 2021

    Thank you very much for your valuable feedback. Please kindly refer your friends and family in future for pleasant stay with us.

    4.0

    Friendly location

    suresh g.family

    It's just opposite to the railway station easy to reach

    Travel Month: Nov 2020

    Room: deluxe a/c

    Hotel Raj Palace has replied on Mon Dec 14 13:00:08 IST 2020

    Dear mr. Suresh geddam, greetings from raj palace! it was pleasure accommodating you, we will work hard to get a 5 star rating on your next trip.

    5.0

    Excellent

    john s.solo

    Rooms are neat and clean. Value for the money u have paid.

    Travel Month: Nov 2020 (3-Night Stay)

    Room: standard a/c

    Hotel Raj Palace has replied on Thu Nov 12 19:06:09 IST 2020

    Thank you very much for valuable feedback. Hope u enjoyed your stayed with us please kindly refer your friends & families.

    5.0

    Good hotel to stay

    sagul h.business

    They took all the safety measures that required. Friendly staff. Ambience was great. Very near to the bust stand. Room was very neat. Bathroom was very clean.

    Travel Month: Oct 2020

    Room: standard a/c

    Hotel Raj Palace has replied on Thu Nov 12 09:20:44 IST 2020

    Thank you very much for your valuable feed back. Please kindly refer your friends & families.

    5.0

    Appreication

    vignesh r.couple

    Very very good hotel. Best for couples and travel with friends its a best classy hotel. Ne standard is very awesome with free wifi and smart tvs and very clean bathrooms sanitised and everything was awsome. Very good response

    Travel Month: Nov 2020

    Room: deluxe a/c

    Hotel Raj Palace has replied on Sat Nov 07 10:00:32 IST 2020

    Thank you very much for valuable feedback. Please kindly refer your families & friends.

    5.0

    Amazing experience

    tanya s.couple

    The room we stayed in was spacious, clean with nicely designed interior. The washroom was also clean and overall the ambience of the Hotel was really good. The Hotel staff was polite, humble and special thanks to Mr. Rajesh for ensuring us a wonderful stay.

    Travel Month: Mar 2020 (3-Night Stay)

    Room: standard a/c

    Hotel Raj Palace has replied on Fri Mar 13 16:43:03 IST 2020

    Dear Tanya thank you very much for your valuable review. Hope you enjoyed your stay with us. Please refer your friends and family for pleasant stay.

    5.0

    Neat, good, and best service in Pondicherry

    muthu s.

    Everything is best from check in to checkout with the best price also.

    Travel Month: Feb 2020

    Room: deluxe a/c

    Hotel Raj Palace has replied on Thu Feb 27 07:05:37 IST 2020

    Dear Muthu thank you for your valuable review. Please kindly refer your friends and family.

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