Hi,
We recently stayed at your property, which is indeed located in a prime area near the bus stop – something we truly appreciated. However, I would like to bring to your attention several serious issues we encountered during our stay.
We were a group of three ladies and had initially requested a change of accommodation due to concerns about the setup, but unfortunately, no attention was given to our request.
Additionally, there was no hot water available during our stay, which caused significant discomfort.
Most importantly, one of my friends was injured by a ceiling fan due to the close proximity of the fan to the bed in the dormitory setup. This is a serious safety hazard and could easily happen to anyone. Such an arrangement is dangerous, especially for tourists who are unfamiliar with the room layout.
We urge you to take these concerns seriously and make the necessary improvements to ensure guest safety and comfort in the future.
Thank you for your attention to this matter. We hope you will take appropriate action.