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Review Of Hotel Port Palace

Vizhinjam, Kovalam and Poovar | 4.5 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    162 Ratings, 101 Reviews

    excellent
    44%
    very good
    27%
    average
    17%
    poor
    2%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 4
    • 5
    • 4
    • 3
    • 4
    • 5
    • 3

    Rating Categories

    • Location4.1
    • Cleanliness4.3
    • Room4.5
    • Food3.6
    • Hospitality4.3
    • Value For Money4.0
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Neat and clean rooms with helpful staff.
    • Good ambiance and tasty food appreciated by guests.
    • Convenient location near Kovalam beach.
    • Spacious rooms with ample amenities.
    Read more

    Sort by:

    Positive first
    4.0

    Decent Hotel

    himanshi a.couple

    It is decent hotel for stay. All things about hotel is good like staff, restaurant, etc. I think next time if I come to this area and I have to cover the natural beauty, then probably, I will reconsider this hotel. Thank you.

    Travel Month: Oct 2025

    Room: Deluxe AC

    5.0

    Excellent Stay

    felix t.family with 1 kid

    neat and clean rooms with a good restaurant too. staffs are also very helpfull. overall good experience.

    Travel Month: Oct 2025

    Room: Deluxe AC

    4.0

    Good Stay

    anant t.solo

    4

    Travel Month: Aug 2025

    Room: Deluxe AC

    5.0

    Excellent Stay

    ram p.solo

    ​I highly recommend Hotel Port palace to anyone looking for a hotel that excels in both its physical environment and its human touch. It's a rare find where the beautiful ambiance is matched, and perhaps even surpassed, by the exceptional hospitality of its staff. I am already looking forward to my next visit! ​

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Deluxe AC

    3.0

    Average Stay

    lubna h.group

    Overall the stay was between average and good ,food was ok it was too spicy,cleanliness was maintained but the towels they provided was old ,didn't feel like using it ,flush tank button was broken in both the rooms and in one of the room fridge wasn't working and wifi strength was too weak ..we reached out to them regarding this but they haven't responded..our stay was for one day so it didn't affect much ..location was good ..haven't taken much time to find the place ..

    Travel Month: Aug 2025

    Room: Deluxe AC

    5.0

    Excellent Stay

    manvinder s.family

    Staff is very nice and friendly. Food is good and always fresh. Rooms are clean . Room service very prompt.

    Travel Month: Jun 2025

    Room: Deluxe AC

    2.0

    Poor Stay

    gokul.

    Hotel staff don't no wheather there is a check in the hotel one of the manager come and asking who are you and why you in front of the room

    Travel Month: Mar 2025

    Room: Deluxe AC

    5.0

    Excellent Stay

    tejal m.couple

    All staff members service is very nice..food quality is very good .Hotel atmosphere peacefully and rate is reasonable ..we can easily got auto & Taxi...I request all people you can go and enjoy ...service is very in speedy...hygiene maintained..

    Travel Month: Feb 2025

    Room: Deluxe AC

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    dhaneesh r.

    In there cleaning staff is front duty and they dose not provide me room

    Travel Month: Nov 2024

    Room: Deluxe

    3.0

    Average Stay

    vishnu r.

    The rooms were not so spacious. Bathrooms are not well maintained (it's neat but not properly maintained.

    Travel Month: Sep 2024

    Room: Deluxe

    4.0

    Must visit

    amol d.loyalty-iconsolo

    The hotel is very good, staff is well trained and punctual, food quality is best in that area. Breakfast was good.

    Travel Month: Apr 2024

    Room: Deluxe

    5.0

    Amazing

    himanshu p.couple

    Hotel and staff was very good. Location is near to kovalam beach. Food is very good. Make sure you add breakfast in your booking

    Travel Month: Feb 2024

    Room: Deluxe

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    shweta j.loyalty-icon

    The staff here is not well mannered. The person at reception is so arrogance. The dining here is very slow. They took only half of our order and that to they serve almost after 1 hr. After complaining about this the receptionist showed his arrogance. Overall the stay here is ok but the service in dining is very slow

    Travel Month: Jan 2024

    Room: Deluxe

    1.0

    Terrible Stay

    shivam a.family

    It's not safe to stay with the family in the hotel. It's a bar hotel where unmarried couples even local people are allowed to check in. Seeing this i didn't check in the hotel. It's totally waste. I didn't expect this from make my trip vendor. I will never trust again on make my trip and will also convey everyone that it's not safe to book hotel from make my trip.

    Travel Month: Dec 2023

    Room: Deluxe

    4.0

    A good place for a day stay

    anurag k.loyalty-iconfamily

    The property has been good in terms of facilities provided a bit more can be catered into the same. Location and support from the staff was excellent.

    Travel Month: Nov 2023

    Room: Deluxe

    4.0

    Descent hotel

    supriya a.loyalty-iconfamily

    Descent hotel with good staff. Food was good. They do not have spa. Clean rooms and have ample parking.

    Travel Month: Sep 2023

    Room: Deluxe

    3.0

    Location good

    shiyaz k.business

    A/c was not working bar hotel drunken people were making sound because of 1st floor it was disturbing

    Travel Month: Aug 2023

    Room: Deluxe

    5.0

    Very good

    shipra.loyalty-iconfamily

    The room was very clean and the hotel staff were also very cooperative. The hotel restaurant serves good food as well.

    Travel Month: Aug 2023

    Room: Deluxe

    1.0

    Terrible Stay

    christie v.

    Very poor food, room service was average. I had booked a balcony room but hotel didn’t provide me the same. I would like to complaint officially for this

    Travel Month: May 2023

    Room: Deluxe

    3.0

    Not good

    vikas g.couple

    Hotel service is not good and ac is not working

    Travel Month: Apr 2023

    Room: Deluxe

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