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Review Of Hotel Popular Palace

South Mumbai, Mumbai | 1.7 km drive to Shivaji Maharaj Vastu Sangrahalaya

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    173 Ratings, 70 Reviews

    excellent
    17%
    very good
    21%
    average
    20%
    poor
    17%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 4
    • 4
    • 3
    • 3
    • 3
    • 2
    • 2
    • 4

    Rating Categories

    • Location3.3
    • Cleanliness2.6
    • Room2.3
    • Value For Money2.2
    • Facilities2.5
    • Hospitality3.0
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Bathroom cleanliness is a major concern, with many guests noting it was dirty and unhygienic.
    • Rooms are often described as small and lacking ventilation or proper amenities like TV and charging points.
    • Location is appreciated for being close to CST station, making it convenient for travel.
    • Staff behavior is inconsistent, with some guests finding them helpful, while others reported unprofessional conduct.
    Read more

    Sort by:

    Positive first
    1.0

    Terrible Stay

    rubina p.family with 1 kid

    worst hotel bathroom is dirty , no tv available. just disgusting room is also not so ok so all over I don't like it

    Travel Month: Sep 2025

    Room: Double Bed AC Room

    3.0

    Average Stay

    mayur d.

    Nice hotel. Nearest station. But i satisfy average. One thing more. Pls adjust 1 tv per rooom

    Travel Month: Jan 2025

    Room: Double Bed Non AC Room

    2.0

    Poor Stay

    ankur t.family

    I got the room at 3rd floor even after discussing and when i said that my parents won't be able to climb the stairs they were least bothered so ultimately i need to cancel my booking for remaining days and search for alternatives. Worst experience ever had as compared to any hotel.

    Travel Month: Jun 2024

    Room: Double Bed Non AC Room

    • user photos
    • user photos
    • user photos

    Hotel Popular Palace has replied on Thu Jan 16 12:11:58 IST 2025

    This is not our hotel photos why u r making rong ...........

    1.0

    Terrible Stay

    nikhal k.loyalty-iconbusiness

    Bathroom not well clean, untrained staff, hotel landline not working, bathroom tap leaking water, check in time room so dirty

    Travel Month: Apr 2024

    Room: Double Bed AC Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    ajinkya w.loyalty-iconfamily

    Not cleaned

    Travel Month: Apr 2024

    Room: Double Bed AC Room

    5.0

    Excellent Stay

    sunil k.

    Nice place to stay in low budget in the main city. Good people.

    Travel Month: Mar 2024

    Room: Double Bed Small Non AC Room

    3.0

    Popular palace review

    moumita s.couple

    Though the location is excellent and staff is helpful, the rooms are not at par with the high tariff charged.

    Travel Month: Feb 2024

    Room: Double Bed Small Non AC Room

    5.0

    Excellent Stay

    vikas k.family

    Near by cst station is good location and hotel is very good and staff good service and good behaviour

    Travel Month: Jan 2024 (3-Night Stay)

    Room: Double Bed Non AC Room

    1.0

    Terrible Stay

    rahul r.family

    Bed size and room size is very short. No proper air ventilation, no proper cleaning, room service very poor, as per room rent very expensive.

    Travel Month: Dec 2023

    Room: Double Bed Non AC Room

    • user photos
    4.0

    Good Stay

    s f.family

    Room is very good. Actually i booked hotel popular palace of room cost 1400 rupees. Unfortunately that was cancel-led from makemytrip, then they arranged a room in hotel flora fountain of room cost 3100 rupees for 1400. Without any extra amount. Really thanks for makemytrip service.

    Travel Month: Dec 2023

    Room: Double Bed Non AC Room

    2.0

    My bad luck just like prisoners

    jeevan p.family

    No ventilation, no windows room provide, no enquiry what i want or not, water in bathroom come inside the room

    Travel Month: Dec 2023

    Room: Double Bed Non AC Room

    4.0

    Good Stay

    sachin.

    Wonderful experience and great hospitality they have! nice place

    Travel Month: Nov 2023

    Room: Double Bed Small Non AC Room

    4.0

    excellent location

    jose r.couple

    If you are looking for location rather than luxury, here is a good option, there are places to eat around and the most representative tourist sites are within walking distance.

    Travel Month: Oct 2023

    Room: Double Bed Small AC Room

    4.0

    Satisfactory

    venganna m.family

    Comfortable except they took more time to give coffee almost they took forty five minutes other wise service is satisfactory

    Travel Month: Sep 2023

    Room: Double Bed Small Non AC Room

    3.0

    Average Stay

    bapicharan r.loyalty-icon

    Ok

    Travel Month: Sep 2023

    Room: Double Bed Small AC Room

    2.0

    Poor Stay

    sagar m.solo

    Room was like a shack. Made up in terrace. Bathroom was bad. Geyser not working. Holed blankets and bedsheets were not good

    Travel Month: Sep 2023

    Room: Double Bed AC Room

    4.0

    Good Stay

    archana.

    4

    Travel Month: Sep 2023

    Room: Triple Bed AC Room

    1.0

    Not good

    harshita.family

    Location was good, but food, amenities and services were really bad. Room was smelling, they provided 2 towels for 3 people. Food service was really bad

    Travel Month: Aug 2023 (3-Night Stay)

    Room: Triple Bed AC Room

    5.0

    Nice

    shubhangi d.family

    We stayed at hotel popular palace for 3 nights hotel cleanliness is very good and staff are cooperative & hotel location was nearby to tourist places more convinient

    Travel Month: Aug 2023 (3-Night Stay)

    Room: Triple Bed AC Room

    5.0

    Excellent Stay

    sayyad s.

    Baht khub accha savdh hai

    Travel Month: Jul 2023

    Room: Male Dormitory (Ladies Not Allowed)

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