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Paldi, Ahmedabad
539 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property for its spacious and clean rooms, along with a central location that makes it easy to access key areas in Ahmedabad. The food, especially breakfast, receives good reviews for its quality and variety. The staff is often highlighted for being cooperative and friendly, ensuring a pleasant stay.
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Extremely Disappointing Stay — Poor Maintenance and AC Issues
We had stayed at Hotel Platinum Inn, Ahmedabad in the past and had a pleasant experience, which is why we chose to stay here again. Unfortunately, this visit was extremely disappointing. We had booked two rooms, and the ACs in both were not functioning properly right from the start. Despite reporting it, the issue persisted, and we had to change rooms multiple times. In one of the rooms, the AC and fan stopped working around 1 AM, causing severe discomfort and suffocation — I had to change the room at 1:15 AM in the middle of the night. The next day, the AC in the changed room stopped working again. The maintenance quality was extremely poor. We even found cockroaches in the room, and the taps and showers were full of scale deposits, clearly indicating a lack of upkeep. The only saving grace was the Silverdine restaurant, where the food quality remained good as usual. However, the buffet breakfast options were very limited, and the restaurant should consider adding more variety to the menu. Overall, this stay was far below expectations, especially given our previous good experience. The management really needs to focus on basic maintenance, cleanliness, and functional amenities before this property loses its regular guests.
Room: Deluxe Room
Refreshing stay at Platinum Inn
during a pit stop at Ahmedabad enroute to Mumbai, we stayed overnight at Platinum Inn, the club room is spacious and well maintained, South Indian breakfast is good with live dosas being served, the spread is limited
Room: Club Room
Hotel Platinum Inn has replied on Mon Oct 27 15:45:24 IST 2025
Dear Ms. Shah Thanks For Choosing Our Platinum Hotels For your Comfortable Stay and Thanks For gives your valuable time for Write a Review for us
Excellent Stay
Pour veg , hotel location is good, Nr, Swaminarayan temple, full day positive a ergo Nice room size, reception staff good service, food hood, rate R
Room: Deluxe Room
Hotel Platinum Inn has replied on Thu Oct 23 11:38:47 IST 2025
Dear Mr. Mistri Thanks For Choosing Our Platinum Hotels For your Comfortable Stay and Thanks For gives your valuable time for Write a Review for us
pleasant stay
i stayed here for 2 nights, stay was nice and pleasant,room was spacious and clean, air-conditioning was very nice ,bathroom was nice big
Room: Deluxe Room
Hotel Platinum Inn has replied on Thu Oct 09 22:34:10 IST 2025
Dear Mr. Khandwani Thanks For Choosing Our Platinum Hotels For your Comfortable Stay and Thanks For gives your valuable time for Write a Review for us
Excellent Stay
The hotel rooms are very spacious and clean and the breakfast is really nice. I enjoyed the stay with family.
Room: Deluxe Room
Hotel Platinum Inn has replied on Thu Oct 09 22:34:45 IST 2025
Dear Mr. Acharya Thanks For Choosing Our Platinum Hotels For your Comfortable Stay and Thanks For gives your valuable time for Write a Review for us
Poor Stay
The room did not have a coffee machine, even though it was mentioned in the hotel details that one would be provided. They also tried to overcharge me... they added the cost of a mineral water bottle to my bill even though I never took it. Later, when I pointed it out, they admitted that the water bottle was just kept in the fridge.
Room: Deluxe Room
Hotel Platinum Inn has replied on Thu Oct 09 22:35:00 IST 2025
Dear Mr. MohdThanks For Choosing Our Platinum Hotels For your Comfortable Stay and Thanks For gives your valuable time for Write a Review for us
Terrible Stay
in room biscuit mrp 10 inclidinh gst nd they take 25+18% gst.. how ot possible. I want to amswer of this
Room: Deluxe Room
Hotel Platinum Inn has replied on Thu Aug 07 12:04:30 IST 2025
Dear Sir, greetings from platinum hotels, Ahmedabad. Thank you for your feedback and please accept our sincere apologies for the inconvenience caused to you during your stay at the hotel. We have taken up the matter with our concerned associates and be assured of a corrective action from our end for the same we strive to maintain our hospitality service to always exceed your expectation. Your words of appreciation of our services and adherence to standards of excellence of the hotel will go a long way to motivate our entire team and will enable them to continue to deliver the resultant high level of service to our valued guests. We look forward to the pleasure of welcoming you back to our hotel in near future
Poor Stay
Staff Service is not good , restaurant time is not suitable for customers, food and tea is very costly, breakfast is not valuable for us , all and over not good
Room: Deluxe Room
Hotel Platinum Inn has replied on Sat Jul 19 17:05:13 IST 2025
Dear Sir, greetings from platinum hotels, Ahmedabad. Thank you for your feedback and please accept our sincere apologies for the inconvenience caused to you during your stay at the hotel. We have taken up the matter with our concerned associates and be assured of a corrective action from our end for the same we strive to maintain our hospitality service to always exceed your expectation. Your words of appreciation of our services and adherence to standards of excellence of the hotel will go a long way to motivate our entire team and will enable them to continue to deliver the resultant high level of service to our valued guests. We look forward to the pleasure of welcoming you back to our hotel in near future
Goo
Well maintained property with good service, also food quality is also good Staff is also good and we'll. All others parameters also good.
Room: Deluxe Room
Hotel Platinum Inn has replied on Tue Jul 01 23:45:37 IST 2025
Dear Mr. Dave Thanks For Choosing Our Platinum Hotels For your Comfortable Stay and Thanks For gives your valuable time for Write a Review for us
average stay
An average hotel. There's noise in corridor always. Food is ok. The bed and furniture and other things are very low
Room: Deluxe Room
Hotel Platinum Inn has replied on Tue Jul 01 23:47:07 IST 2025
Dear Sir, greetings from platinum hotels, Ahmedabad. Thank you for your feedback and please accept our sincere apologies for the inconvenience caused to you during your stay at the hotel. We have taken up the matter with our concerned associates and be assured of a corrective action from our end for the same we strive to maintain our hospitality service to always exceed your expectation. Your words of appreciation of our services and adherence to standards of excellence of the hotel will go a long way to motivate our entire team and will enable them to continue to deliver the resultant high level of service to our valued guests. We look forward to the pleasure of welcoming you back to our hotel in near future
worst hotel and especially staff
Worst hotel and especially staff . Staff have no manners to talk and they are just trying to waste your time at checkout time
Room: Deluxe Room
Hotel Platinum Inn has replied on Thu May 22 17:46:07 IST 2025
Dear Mr Bardia, greetings from platinum hotels, Ahmedabad. Thank you for your feedback and please accept our sincere apologies for the inconvenience caused to you during your stay at the hotel. We have taken up the matter with our concerned associates and be assured of a corrective action from our end for the same we strive to maintain our hospitality service to always exceed your expectation. Your words of appreciation of our services and adherence to standards of excellence of the hotel will go a long way to motivate our entire team and will enable them to continue to deliver the resultant high level of service to our valued guests. We look forward to the pleasure of welcoming you back to our hotel in near future
Pathetic hotel management
Could not checked in due to severe accident, booked hotel for 5 days but they denied to refund. Called mm t helpline before check in and requested for refund but hotelier denied, even partial refund was not done
Room: Deluxe Room
Review
Location is Good, rooms are decently furnished & Food is testy, Amenities: Not used, Services: Excellent
Room: Deluxe Room
Hotel Platinum Inn has replied on Thu May 22 17:44:21 IST 2025
Dear Mr. Pancholi Thank you for staying at Hotel Platinum Inn/Residency. We are glad you enjoyed our services and hospitality. Your feedback has been noted will be shared with the team. We look forward to welcoming you back soon.
average hotel. location is good
businessRooms are spacious, seems a very old hotel. Hence its room rent is economical.Most irritated is the check out time is 9.00 am. Even though 69 to 70% rooms are vacant... they keep calling to checkout by 9.00..
Room: Deluxe Room
Hotel Platinum Inn has replied on Thu May 22 17:44:10 IST 2025
Dear Mr. Prasad Thank you for staying at Hotel Platinum Inn/Residency. We are glad you enjoyed our services and hospitality. Your feedback has been noted will be shared with the team. We look forward to welcoming you back soon.
Too slow service
Best location. acceable to entire city by local transport. Food was ok, but room service is tooo slow. Took nearly 1 hour to delever snacks.
Room: Deluxe Room
Hotel Platinum Inn has replied on Thu May 22 17:45:42 IST 2025
Dear Mr Ashar, greetings from platinum hotels, Ahmedabad. Thank you for your feedback and please accept our sincere apologies for the inconvenience caused to you during your stay at the hotel. We have taken up the matter with our concerned associates and be assured of a corrective action from our end for the same we strive to maintain our hospitality service to always exceed your expectation. Your words of appreciation of our services and adherence to standards of excellence of the hotel will go a long way to motivate our entire team and will enable them to continue to deliver the resultant high level of service to our valued guests. We look forward to the pleasure of welcoming you back to our hotel in near future
Good Stay
Hotel room is good room is clean food is good car parking area also hotel conference room also good.
Room: Deluxe Room
Hotel Platinum Inn has replied on Fri Oct 18 10:36:40 IST 2024
Dear Mr. Thakkar Thank you for staying at Hotel Platinum Inn/Residency. We are glad you enjoyed our services and hospitality. Your feedback has been noted will be shared with the team. We look forward to welcoming you back soon.
Comfortable
Very polite staff. Great large rooms, best location, parking also available with great food. Centre of city
Room: Deluxe Room
Hotel Platinum Inn has replied on Tue Oct 08 14:05:08 IST 2024
Dear Mr. Memon Thank you for staying at Hotel Platinum Inn/Residency. We are glad you enjoyed our services and hospitality. Your feedback has been noted will be shared with the team. We look forward to welcoming you back soon.
Gst invoice refused at check out
soloExtremely poor service by front desk staff. Refused to give me tax invoice for room at time of checkout since i paid 100% advance via mmt. Highly unprofessional and dare i say criminal conduct to refuse to issue gst invoice. Rooms and accommodation is also submitted par. I was put up on 4th floor where it was extremely hot. Ac in room started was very weak. Overall will not comeback here at any price point. Restaurant was good veg cuisine and gave good service. The check out time at 9. 00 a. M make the entire experience very bad. In the lobby, only one ac is switched on where the front desk staff is sitting. Other two acs in the guest sitting area is key turned off.
Room: Deluxe Room
Hotel Platinum Inn has replied on Tue Sep 24 19:01:04 IST 2024
Dear, greetings from platinum hotels, Ahmedabad. Thank you for your feedback and please accept our sincere apologies for the inconvenience caused to you during your stay at the hotel. We have taken up the matter with our concerned associates and be assured of a corrective action from our end for the same we strive to maintain our hospitality service to always exceed your expectation. Your words of appreciation of our services and adherence to standards of excellence of the hotel will go a long way to motivate our entire team and will enable them to continue to deliver the resultant high level of service to our valued guests. We look forward to the pleasure of welcoming you back to our hotel in near future
Excellent Stay
Excellent
Room: Deluxe Room
Hotel Platinum Inn has replied on Mon Sep 09 15:03:59 IST 2024
Thank you for staying at Hotel Platinum Inn/Residency. We are glad you enjoyed our services and hospitality. Your feedback has been noted will be shared with the team. We look forward to welcoming you back soon.
Average Stay
Bad small in room water coke is third class car parking full staff not well mentioned
Room: Deluxe Room
Hotel Platinum Inn has replied on Mon Sep 09 15:03:18 IST 2024
Dear Mr. Patel, greetings from platinum hotels, Ahmedabad. Thank you for your feedback and please accept our sincere apologies for the inconvenience caused to you during your stay at the hotel. We have taken up the matter with our concerned associates and be assured of a corrective action from our end for the same we strive to maintain our hospitality service to always exceed your expectation. Your words of appreciation of our services and adherence to standards of excellence of the hotel will go a long way to motivate our entire team and will enable them to continue to deliver the resultant high level of service to our valued guests. We look forward to the pleasure of welcoming you back to our hotel in near future
In Gandhinagar
Vastrapur
Sarkhej Gandhinagar highway
Vastrapur
Sarkhej Gandhinagar highway
Thaltej
Gandhinagar
Malarpura
Infocity
Matar
Odhav
Behrampura
Behrampura
Maninagar
Thaltej
Near Ahmedabad Airport
Near Ahmedabad Airport
Odhav
Sarkhej Gandhinagar highway
Shahibaug
