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Review Of Hotel PENTOZ

Bombay Kist, Ooty | 1.2 km drive to Government Rose Garden

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    2.6
    Average

    20 Ratings

    excellent
    20%
    very good
    10%
    average
    20%
    poor
    15%
    bad
    35%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 1
    • 2
    • 2
    • 1
    • 2
    • 1
    • 1
    • 1
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests seem to appreciate the property's location near botanical gardens, and some mention decent customer service. However, many are disappointed with the cleanliness, maintenance, and overall condition of the rooms. Common complaints include bad odors, malfunctioning facilities like toilets and TVs, and lack of proper amenities. The property is frequently compared unfavorably to a student lodge, falling short of expectations.

    1.0

    Terrible Stay

    gururaj r.

    The first room shown was pathetic and foul smelling. The bathroom window was so low that anyone outside can see the person inside. Later another room was given in first floor which had other different problems. The bathroom was again smelling bad. Bathroom roof was wet and full of fungus. The closet was leaking. Second day the heater didn’t work at all. We asked for towels which came late and stinky. There was no towel given for the third person even though we booked triple occupancy room. Irritating part was that the attender asked us to adjust. Pillow with used dirty pillow cover was given. There were always people shouting outside the room even after 12 in midnight. We were highly disappointed. We paid for 2 days; but the room is not worth even for 1/10th of the money. The tv was not working at all. They told very proudly that it will not work. No action even after complaining

    Travel Month: May 2023

    Room: Triple Bed

    • user photos
    • user photos
    • user photos
    2.0

    Cheap hotel

    shakir h.family

    It was not a hotel but like student lodge. I paid more than 13000 for this couple room. It was really dirty and did not feel once that i am in hotel. None of the power socket working, i was charging my mobile at reception. After several complaints they came and fixed, tv was also not working and they were not able to fix that. No proper lights in the room. Bed size was ok, blanket was good. But overall room was dirty. Toilet comode was also not working properly

    Travel Month: Apr 2023

    Room: Couple Rooms

    1.0

    No service. Unhygienic

    parmeet s.group

    The hotel was in extreme poor condition. It was horrible experience. The rooms were stinking, no sunlight, no ventilation, bedsheets were dirty, washrooms were unhygienic, switches were broken, lights bulbs were broken, there was a window on the ceiling. They promised bonfire and snacks but there was none.

    Travel Month: Apr 2023

    Room: Quad - 4 to 8 People room

    1.0

    Hotel pent-oz - terrible experience

    bina p.loyalty-iconfamily

    This property and owner are cheat. Pics on the mm t are posted are wrong and misleading. Terrible hygiene, rooms, staff

    Travel Month: Apr 2023

    Room: Couple Rooms

    1.0

    Terrible Stay

    himanshu b.loyalty-icongroup

    1

    Travel Month: Apr 2023

    Room: Couple Rooms

    1.0

    Terrible Stay

    shivakumar b.

    it is not worth for ₹2000. the room was not ready@ 12-30 pm. no bed spread, pillow cover changed even after many requests. space was very congestive for couples and kids. broken tv sets( non-functional), no mirror on wash basin, no light, bath room door lock was not there. toilet was not clean. in bangalore city, we get 3-5 star hotels.

    Travel Month: Apr 2023

    Room: Couple Rooms

    5.0

    Excellent Stay

    akash k.

    Great experience

    Travel Month: Feb 2023

    Room: Couple Rooms

    4.0

    Good to stay

    bala b.couple

    Customer service and receiving is good and good to stay here.

    Travel Month: May 2022

    Room: Triple Bed

    5.0

    Nice

    venkatesh y.couple

    Everything looks good i can visit next time

    Travel Month: May 2022

    Room: Couple Rooms

    1.0

    Food and water

    anand m.family

    Breakfast was included in the p

    Travel Month: Apr 2022

    Room: Couple Rooms

    5.0

    Good

    rupesh k.loyalty-iconcouple

    Very near to botanical gardens, and rooms are also clean

    Travel Month: Dec 2021

    Room: Couple Rooms

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