The property has received mixed feedback, highlighting several major issues. Rooms were often described as dirty, with stained sheets and malfunctioning geysers. Guests reported inadequate bathroom facilities, including cleanliness problems and damaged doors. Staff were noted as helpful, but overall service was inconsistent. While some found the food decent, the lack of basic amenities like tea and breakfast was disappointing. Overall, the property seems to struggle with maintenance and cleanliness, leading to a negative guest experience.