The property has faced serious issues, with numerous complaints about dirty washrooms, unclean bedsheets, and malfunctioning ACs. Guests reported being charged extra for services they had already paid for online and experiencing poor service at check-in. Many mentioned the rooms being cramped and unhygienic, with staff demanding more money and providing little assistance. Although a few guests appreciated the staff's politeness, the overall experience seems disappointing, especially regarding cleanliness and value for money.