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- Kolkata
- 3 Star Hotel in Kolkata
- Hotel O The Heaven Inn, Kolkata
Hotel O The Heaven Inn
Heading for a business trip anytime soon? Being a corporate traveler, you must have checked into countless receptions and have b ...Read more
Amenities
- Wi-Fi
- Room Service
- Air Conditioning
- Power Backup
- Refrigerator
- Housekeeping
- + More Amenities
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Average(42 RATINGS)
Sodepur
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
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Rooms, Guests
Hotel O The Heaven Inn Location
Location rated 3.2 by guests
What guests said
Several guests found the property poorly located, noting issues with booking confirmation and excessive charges for accommodations. Reports indicate that staff were unhelpful and that the area was not suitable for families. A few guests mentioned convenience of nearby transportation, but overall sentiment on location was negative.
Property Rules at Hotel O The Heaven Inn
Check-in: 12 PM Check-out: 11 AM
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.- Primary Guest should be atleast 18 years of age.
- Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
User Rating & Reviews
- everyone
- couple
Average
42 Ratings, 21 Reviews
Last 10 Customer Ratings (Latest First)
- 1
- 2
- 2
- 2
- 5
- 1
- 1
- 5
- 2
- 5
Reviews Summary
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The property has faced serious issues, with numerous complaints about dirty washrooms, unclean bedsheets, and malfunctioning ACs. Guests reported being charged extra for services they had already paid for online and experiencing poor service at check-in. Many mentioned the rooms being cramped and unhygienic, with staff demanding more money and providing little assistance. Although a few guests appreciated the staff's politeness, the overall experience seems disappointing, especially regarding cleanliness and value for money.
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