Dear management, i regret to inform you of the disappointing experience i encountered during my recent stay at your hotel. From the moment of check-in, it became evident that the standards fell far short of expectations. The room provided was substandard, with outdated furnishings and hygiene concerns that made it difficult to find comfort. The lack of maintenance was apparent, from the malfunctioning plumbing to the overall cleanliness of the space. Overall, my stay was marred by these issues, leaving me with a sense of disappointment and frustration. As a frequent traveler, i expect a certain level of quality and professionalism from accommodations, which unfortunately was not met during my time at your hotel. I hope you will take this feedback into consideration to improve the experience for future guests. Sincerely, madhu nayak