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Classic
Fits 2 Adults
₹ 2,464Per Night:
RR Nagar
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
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Cancellation Policy
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Property Rules at Hotel O HOTEL UTSAV PALACE
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.44 Ratings, 22 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property seems to have serious issues with overcharging and customer service, as many guests reported being asked for extra payments upon arrival. The cleanliness and maintenance of rooms are also major concerns, with complaints about dirty bedsheets, bathrooms, and unpleasant odors. Additionally, guests faced communication problems with the staff and experienced a lack of assistance, especially during emergencies like heavy rain. Overall, it appears to be a disappointing option based on guest experiences.
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Poor Stay
Never go this hotel totally bed experience waste of money i have paid online 643 already but receptionist say i am not provide this room at this rate kindly send me 300 hundred extra than i will give u a room never go these types of hotel totally bed experience
Room: Classic
TAKEN EXTRA
Taken 1000/- Extra for Booking Otherwise Booking Would be Cancelled. Location is Good AC and Other Facility Good
Room: Classic
Terrible Stay
After reaching the hotel they asked for double money, otherwise you go and ask money to make my trip, night too tired and also we tried to call mm t no response. The receptionist said that if i give double they only give room. At last, we paid
Room: Classic
Terrible experience
Terrible experience hotel said they don’t have booking. I didn’t stayed there.
Room: Classic
Worst
Worst service. Asked extra payment. Breakfast no give it. Drunken boys disturb. Extraaaaa
Room: Classic
Pathetic
Don't you dare to think of this. it's just a one floor property run by staff. That's it
Room: Classic
Horrible stay inside scary
Never ever think to book there. They will demand extra price. Rooms is worst Atmosphere scary
Room: Classic
A trip to Bangalore
Room was clean and tidy. Bathroom was clean. There is a pipe for hot water but no hot water. There is AC but there is no remote to turn it on or off. 350/- will be charged as maintenance charge than mentioned.
Room: Classic
Very bad serviece
They are taken extra charge than i booked
Room: Saver Single
Worst stay
Plea don’t even thing of staying in this hotel. There were blood stains on the bedsheets, pillow were black, and there were leakage in the washroom
Room: Classic
Very bad
Very bad service room conditions very bad bathrooms were not usable at all, receptionist asked us for extra money as a service of around 900
Room: Classic
extra money received for hotel mañager
no towel cleanliness room just Small room I don't like the hotel biggest wrost hotel
Room: Classic
It was such a horrible stay
The room was full of cigarettes smell, communication with the staff was too bad.
Room: Classic (2X)
I am totally disappointed
1) i am paid on only, receptionist ask for 200 rupees, i said him i am already paid, but he said he need 200 rupees 2) room is bad, and bathroom like as public toilet. I am totally disappointed with this hotel
Room: Saver Single (X)
Pathetic service
Had a worst experience. No park
Room: Classic (2X)
Hotel O HOTEL UTSAV PALACE has replied on Fri Apr 08 11:56:49 IST 2022
Hi, sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead ) regards, andrew
Ac not working
Ac, tv and others were not in working condition. Not maintained properly
Room: Saver Single (X)
Hotel O HOTEL UTSAV PALACE has replied on Sat Mar 12 11:00:21 IST 2022
Sorry for the unpleasant experience you had with us, madan m k. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, martin!
Very very bad stops and no cleaning
Very very bad hotel no clean up
Room: Classic (2X)
Hotel O HOTEL UTSAV PALACE has replied on Mon Feb 14 20:00:03 IST 2022
Hi girish hd! we do regret the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, martin!
Terrible Stay
Worst hotel in Bangalore. The staff was so rude to a point. We had exam next day. Horrible rooms n service. Never going back
Room: Classic (2X)
Hotel O HOTEL UTSAV PALACE has replied on Mon Jun 29 09:47:09 IST 2020
Oh no, that's not good to hear, Dakshana! We do realise how it feels if such services was provided to me. I do apologize from the bottom of my heart and will definitely work with my team to improve further. Regards, Vishal
Bad service dont book
They will ask us to cancel and book as fresh from them.
Room: Saver Single (X)
Hotel O HOTEL UTSAV PALACE has replied on Mon Jan 06 11:12:51 IST 2020
Hi Mrudhul! We re extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sakshi!
Poor servicing by hotel
The day we stayed, it rained heavily so they put lift off saying water has entered the lift. So we asked helper boy to help us with luggage but they were least bothered. We had to carry our luggage for 4 floors ourselves. Initially we booked room for 1 day, that we got an average room. Then we had to extend for another day and on 2nd day price of room was lesser on app so I got room for less price compared to 1st day. So they said we have to shift the room and gave us very small room where we hardly had space to walk. If app provides me good offer and less price then it means I will surely not get good room and service. I would give only 1 star to their poor service and room.
Room: Classic (2X)
Hotel O HOTEL UTSAV PALACE has replied on Mon Aug 05 14:47:30 IST 2019
Apologies for the inconvenience caused, Yashavanth! We've marked a note for the experience you had with us and we'll put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead :). Regards, Swarna.
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Adarsh S J
Room was clean and tidy. Bathroom was clean. There is a pipe for hot water but no hot water. There is AC but there is no remote to turn it on or off. 350/- will be charged as maintenance charge than mentioned.
RR Nagar
RR Nagar
RR Nagar
RR Nagar
RR Nagar
RR Nagar
RR Nagar
RR Nagar
RR Nagar
RR Nagar
RR Nagar
RR Nagar
RR Nagar
RR Nagar
RR Nagar
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