Guests have highlighted serious cleanliness issues, with reports of unclean rooms, leaking plumbing, and pests like cockroaches and mosquitoes. The lack of basic amenities, such as working TVs, geysers, and ventilation, has disappointed many. While the in-house restaurant received some positive mentions for food quality, overall service and response from staff have been criticized. The property's location near Cuttack railway station is occasionally noted as a plus, but many feel the poor upkeep overshadows any benefits.