The property boasts great amenities and good food quality, with some guests praising the staff's cooperative nature. However, there are serious concerns as many found the service lacking and unresponsive, with issues like cockroaches in rooms, poor maintenance, and extra charges being reported. Several guests also experienced unavailability of rooms upon arrival, despite confirmation. While the location is convenient, the overall experience seems far from satisfactory, with complaints about inadequate drinking water and cleanliness.