Guests have had mixed experiences at this property. While some praised the friendly staff and great location, others reported extremely poor cleanliness, broken amenities, and uncooperative management. Issues like no air conditioning despite listings, dirty linens, and slow room service were highlighted. Many found the ambiance delightful, but the overall maintenance and service left much to be desired. Complaints about food quality and deceptive location details also came up. Overall, feedback was quite polarized.