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You are booking hotel for more than 30 days

Review Of Hotel O Nirmalya Plaza0123401234

Brahmapur, Brahmapur

    User Rating & Reviews

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    3.0
    Good

    98 Ratings, 59 Reviews

    excellent
    27%
    very good
    23%
    average
    10%
    poor
    14%
    bad
    26%

    Last 10 Customer Ratings (Latest First)

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    Rating Categories

    • Location3.9
    • Cleanliness3.2
    • Room3.4
    • Food2.4
    • Hospitality2.8
    • Value For Money3.3
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    Reviews Summary

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    This property has a mix of reviews, highlighting significant issues with cleanliness and service. Many guests reported filthy rooms with dirty linen, cockroaches, and poor bathroom conditions. Some mentioned a location that’s hard to reach at night and extra charges after booking. However, there were also mentions of good food, polite staff, and spacious rooms. A few guests appreciated the property for its potential and friendly service but stressed the need for better maintenance and hygiene.

    Sort by:

    Positive first
    2.0

    Room is not clean

    ranjan d.

    Room is not clean no satisfied because bed all not clean no food no members no response letin bathroom not clean

    Travel Month: Nov 2023

    Room: Classic

    1.0

    Unhygienic, rude staff, filthy, stinking, stained

    sagar k.loyalty-icon

    It's so filthy u wouldn't like to touch anything over here. Linen, room walls, mirrors, corridor, lobby everything is filthy. Never has been cleaned since inception. If u have to then only stay here but that too avoid bringing family. No water provided. If u have taken 500km long bike drive in a dirty road still u get out of this hotel more dirtier after 1 hour stay. Choose other options

    Travel Month: Oct 2023

    Room: Classic

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    1.0

    They charged me money when i didn't stay

    priyadarshini d.

    I paid already and went for check-in. The manager asked for extra charges to which i denied. But then i negotiated with an amount and he denied again and asked me to talk to the customer service. On talking to them they said they will provide me a shift in some other hotel. But they didn't do that as well. They forced me to stay in the same hotel where the manager wasn't cooperative and not understanding. I denied and asked them for a refund it was late night at least i'll check-in somewhere else. But neither they helped me finding another property nor they refunded any amount. I had to go to some other property and they still charged me the entire stay.

    Travel Month: Sep 2023

    Room: Classic

    3.0

    Big room but no key provided in the room

    ritish a.

    Ac remote battery missing, no door key provided, used clothes in the cupboard. Room was big, had open car parking.

    Travel Month: Aug 2023

    Room: Classic

    2.0

    Not so good

    parthajit s.loyalty-icon

    Bedsheet was not clean, room was full of cockroaches, and room service was very bad, they don't respond to the service call.

    Travel Month: Jun 2023

    Room: Classic

    2.0

    It is not good as expected

    payal m.

    Rooms were dusty, blankets & bedsheets were heavily stained and they didn't bother to change it, broken tap in bathroom

    Travel Month: May 2023

    Room: Classic

    Hotel O Nirmalya Plaza has replied on Wed May 31 16:17:21 IST 2023

    We are extremely sorry to hear about this, Payal Murmu! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Ava

    1.0

    my bad experience with my first oyo hotel

    nitin r.loyalty-iconfamily

    very dirty, stinking rooms and bed sheet was so dirty that my son has got infection due to itching. i will never go for oyo again..

    Travel Month: Apr 2023

    Room: Classic

    Hotel O Nirmalya Plaza has replied on Wed May 31 16:16:42 IST 2023

    Hi, we are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

    1.0

    worst experiance of my life

    sambit s.couple

    please don't go to this hotel. any one who is booking through the oyo or book for them they are asking extra 1500. They are telling that they are not under oyo. So money will be not taken. But they are putting low price so that more travelers come to there hotel, and then they will give more money. Some helpless travelers have to give them this money.

    Travel Month: Aug 2022

    Room: Deluxe

    1.0

    Asking extra money

    udaykiran m.group

    Asking extra money from customer i am visiting reception already payment completed on makemytrip app but you are asking extra money from customer

    Travel Month: Jul 2022

    Room: Deluxe

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    1.0

    Terrible Stay

    bibhu k.

    Makemy trip is a cheating company. I have lost my money. This is very bad.

    Travel Month: Jun 2022

    Room: Deluxe

    2.0

    Average

    swaroop g.couple

    I have booked it through mm t but the hotel denied with the price i have booked so i had to pay full amount again

    Travel Month: Jun 2022

    Room: Deluxe

    4.0

    Very disturbing

    aashish t.group

    Hotel is at nh with no proper commutation. Along trucks drivers roaming near property
    Hotel is at nh with no proper commutation. Along trucks drivers roaming near propertu

    Travel Month: Dec 2020

    Room: Deluxe (3X)

    Hotel O Nirmalya Plaza has replied on Thu Dec 31 11:30:22 IST 2020

    Hi, ashish tripathi! thank you so much for spending your valuable time to share the review with us. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead. Regards, james!

    1.0

    Horrible stay

    surita s.family

    Hotel room and washroom was pathetic. Bedsheets pillow covers was not clean at all. Bathroom condition was horrible. I doubt they do any sanitization part. It was very bad experience. Not worth the money they are charging per night at all.

    Travel Month: Dec 2020

    Room: Deluxe (3X)

    Hotel O Nirmalya Plaza has replied on Sat Dec 26 18:30:10 IST 2020

    We are sorry for the trouble caused, sarita saha!your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, james!

    5.0

    Very good sty

    bachan d.couple

    Lovely experience.

    Travel Month: Oct 2020

    Room: Deluxe (3X)

    Hotel O Nirmalya Plaza has replied on Fri Dec 04 07:38:51 IST 2020

    Hi, bachan dalai! thank you so much for your words of praise. We would be glad to be your host and ensure that your next experience with us shall be nothing less than perfect.

    3.0

    Room cleaning

    souvik d.loyalty-iconsolo

    They have to improve a lot in terms of room cleaning & maintenance.

    Travel Month: Oct 2020

    Room: Deluxe (3X)

    Hotel O Nirmalya Plaza has replied on Thu Oct 29 00:30:20 IST 2020

    Hey souvik das, thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, james!

    5.0

    Beautiful property

    bachan d.couple

    Awesome stay and a beautiful memory love this hotel.

    Travel Month: Feb 2020 (3-Night Stay)

    Room: Deluxe (3X)

    Hotel O Nirmalya Plaza has replied on Sat Feb 29 07:00:41 IST 2020

    Hi, Bachan Dalai! Happy to hear that you loved our services. We are amazing just because of amazing guests like you. We look forward to serving you again:) Regards, Vishal.

    4.0

    Awesome stay

    lakshman b.family

    Hotel location was good, room's space was good, overall very good hotel

    Travel Month: Jan 2020

    Room: Deluxe (3X)

    Hotel O Nirmalya Plaza has replied on Wed Jan 08 12:09:15 IST 2020

    Hey Lakshman, we appreciate your valuable comments. Happy to know that you liked our services. Thanks a lot for staying with us. Looking forward to hosting you soon). Regards, Akanksha!

    5.0

    Review

    abhishek p.couple

    Bedsheets, pillow covers and blankets weren't clean, washroom didn't have proper working taps.

    Travel Month: Jan 2020

    Room: Deluxe (3X)

    Hotel O Nirmalya Plaza has replied on Tue Jan 07 07:42:11 IST 2020

    Thank you for sharing your seamless experience, Abhishek Parija! We'll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Amit

    4.0

    Good

    leela.group

    The stay was good and servicing was also good

    Travel Month: Dec 2019

    Room: Deluxe (3X)

    Hotel O Nirmalya Plaza has replied on Sat Jan 04 11:46:46 IST 2020

    Appreciate your feedback, Leela! Have a wonderful day ahead) regards, Rajendra!

    5.0

    Good

    leela r.group

    It wad good over there. Nice place

    Travel Month: Dec 2019

    Room: Deluxe (3X)

    Hotel O Nirmalya Plaza has replied on Fri Jan 03 07:48:31 IST 2020

    Great to hear this, Leela Rao! Thanks for being part of our family and we'll always strive to keep up with your expectations. We will work harder to ensure your rocking stay with us next. Have a pleasant day! Hoping to retain this continuous love and support with our incredible services. Regards, Rahul

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