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Indira Nagar, Patna | 6.7 km drive to Jayprakash Narayan International Airport, Patna
54 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the supportive staff, especially the senior manager, and find the location good, with proximity to the railway station. A few reviews highlight decent room size and cleanliness. However, many express concern over poor maintenance, including dirty bathrooms and inconsistent room amenities. Breakfast options seem limited, and issues with room service have been noted frequently.
Terrible Stay
I checked in the hotel, when they showed me the room it was so bad not at all like the pictures. I had to checkout immediately without spending any time. And i did not get any refund. Terrible experience.
Room: Saver Single
Stay was good
Stay was excellent staff are supporting.
Room: Classic (2X)
Hotel O Mega Palace has replied on Mon Jan 13 07:33:31 IST 2020
Hi, Sujeet Kush! Thanks a lot for sharing your opinion with us. So glad to know you liked our services. Please share your feedback in the future as well and we shall strive to make your experience remarkable one) regards, Hemant
3 star. Almost good
It is good. 3 star out of 5.
Room: Deluxe (3X)
Hotel O Mega Palace has replied on Sat Jan 04 11:46:39 IST 2020
Thank you for your valuable feedback, Abhishek. We'll look forward to hosting you soon. Have a great day! Regards, Amit!
Average
Staff behavior is well. But cleanliness is not proper. Damped walls. And location not so preferred.
Room: Classic (2X)
Hotel O Mega Palace has replied on Sat Dec 28 18:26:01 IST 2019
Hi, Bibhanshu! Thank you for rating our services. We understand that you are not satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Rachit!
Poor Stay
Very bad experience in hotel, poor cleaning.
Room: Classic (2X)
Hotel O Mega Palace has replied on Tue Dec 24 12:35:46 IST 2019
We re sorry to have you disappointed, Laxman! Hoping the grab the missing stars by working on the feedback shared and ensure your future visits with us nothing less than perfect. Wish you a wonderful day ahead) regards, Mahesh!
The hotel is very very good. The staffs are very politely in behavior
coupleBreakfast variety was same all the day and that is only "Puri-sabzi". Rather than this all facility is good.
Room: Deluxe (3X)
Hotel O Mega Palace has replied on Sun Dec 22 07:41:45 IST 2019
Thanks for the positive rating, Anuj Kumar! Hope to hosting you soon with memorable experience to your next visit with us) regards, Sagar
Great
Great Hotel to stay with family and couples
Room: Saver Single (X)
Hotel O Mega Palace has replied on Sat Dec 21 07:33:02 IST 2019
Hey, Vijay Shanker! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Rachit
Nightmare
No one should stay in this Hotel, Hotel condition, staffs, everything is horrible. Staff charge money for room service and the owner support that.
Room: Classic (2X)
Hotel O Mega Palace has replied on Thu Dec 19 12:44:48 IST 2019
Hi Sourav, we're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Jamil!
Worst possible hotel ever
The worst hotel at highest cost possible. Rooms and washroom dirty and stinky. Too small room. Washroom too small and badly stinky. Commode space too small to seat. Room too noisy. Header and ac not working. Room phone not working. Switch board damaged. Windows not closing. Spend chilled night with open windows and dirty stinky ragged blanket. Staff not cooperative. The worst over all. Always looking for many different excuses instead of solving problems.
Room: Classic (2X)
Hotel O Mega Palace has replied on Thu Dec 19 12:44:49 IST 2019
Hi Priyadarshan, we regret the unpleasant experience you had with us. We are continuously working for improvements and we assure that your next stay is awesome with us. Regards, Sakshi!
Review
The location of the hotel is good and the room is also good but the washroom is not clean and in the breakfast tea is not included.
Room: Classic (2X)
Hotel O Mega Palace has replied on Wed Dec 18 13:29:15 IST 2019
Sorry for the trouble you had with us, Karabi! We've marked a note of the concern shared and will definitely work towards better guest experience in the future. Regards, Sakshi!
Food
Room was a clean and good location is nearest Airport and railway Station
Room: Classic (2X)
Hotel O Mega Palace has replied on Mon Dec 09 12:57:51 IST 2019
Hi Rinku, that is what we love to hear from our valued guest. Give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, Amit!
Bad experience
The room service was not good and the man for room service was even more disgusting. He doesn't have the manner to behave with guest.
Room: Classic (2X)
Hotel O Mega Palace has replied on Sun Oct 27 15:01:17 IST 2019
Sorry for the unpleasant experience you had with us, Ravi. Thanks for notifying us and we will surely work towards better guest experience in the future. Regards, Ravi!
Worst hotel.
Nobody came to clean the room in my 3 days stay. No towels change. The blanket was full dirty.
Room: Saver Single (X)
Hotel O Mega Palace has replied on Wed Sep 18 17:40:30 IST 2019
Something like this shouldn't have happened, Umesh! We're extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don't get repeated again. Regards, Pravin
Dirty bathroom
Rooms was smelly and ac was not working
Room: Classic (2X)
Hotel O Mega Palace has replied on Mon Sep 09 13:59:24 IST 2019
Regret for the unpleasant experience you had with us, Aashish! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one) regards, Navneet
Hotel is average. And also management behavior is very terrible.
Hotel is average ac and tv is not proper work and also staff behavior is not good. Once again I hope management behavior will change and respect to customers.
Room: Classic (2X)
Hotel O Mega Palace has replied on Fri Aug 30 19:36:49 IST 2019
We are so disappointed to hear such kind of experience, prince! Being a visitor, we do realize how team it feels in such circumstances, however, we ve shared the feedback to our relevant immediately to rectify the issue. Hope to serve you better in future. Regards, Navneet
Annoying
Not good experience, fare issues
Room: Classic (2X)
Hotel O Mega Palace has replied on Thu Aug 22 20:08:40 IST 2019
Hi, Ashutosh! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay is amazing. Regards, Rahul
Good
Very good hotel.
Room: Classic (2X)
Hotel O Mega Palace has replied on Sun Aug 11 06:20:14 IST 2019
Hi, Milan Prakash! Thanks a lot for sharing your opinion with us. So glad to know you liked our services. Please share your feedback in the future as well and we shall strive to make your experience remarkable one) regards, Navneet
Well behaved staff
It was a nice stay. Staff behaviour is good especially the senior manager, I don't know his name but he is very polite and supportive. Overall nice experience. Hope to visit again
Room: Classic (2X)
Hotel O Mega Palace has replied on Sat Aug 03 06:38:41 IST 2019
Hi, md OSAMA! Thank you so much for your words of praise. We would be glad to be your host and ensure that your next experience with us shall be nothing less than perfect.
Worst experience
Hi Friends, Booked this hotel through MMT and paid required amount. Booking confirmation rec'd through SMS and whts Up. Shown to Reception and waited for 1.3 HRs for Check In in the night time 11.30 Pm to 1.00 am. Receptionist person was too rude, he was having booking details for me but not completed check-in process. Now come to Room : Room size is not up to the mark. Not cleaned, towel was wet even day was very warm in Patna, tray along with glasses was not cleaned. It was worst experience during this stay. I booked room through MMT app for Oyo Certified Room. Code was not there for 1 Hrs on my mobile and waited for 1.3 Hrs in the mid night at Hotel reception with lots of mosquitoes. Overall Hotel and it's receptionist is not good and doesn't know about the good behavior with Customers. Thanks, BK Chauhan
Room: Saver Single (X)
Excellent
Well behaved staff especially the manager, he is so generous because of him I will visit this place in coming days.
Room: Classic (2X)
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