Guest reviews highlight mixed experiences at this property. While some praised the helpful staff and good location near transport, many reported serious cleanliness issues and poor room conditions, such as damp walls, stinky washrooms, and malfunctioning amenities. Several guests encountered rude service and long wait times, leading to frustrating check-in moments. Breakfast options were also limited. Overall, guests noted varying levels of staff support, but the consistent cleanliness and service complaints stand out.