The hotel staff did not bother about the cleanliness of the room after repeated requests. They did not even visit the room to check the bad odour in the room. No light in the washroom.
Hotel O Imperial Inn has replied on Sun Mar 29 16:17:02 IST 2020
Hi, Amit! We're very sorry for the unpleasant experience you had with us and at the same time we would like to thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a pleasant one. Regards, Rachit
