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Review Of Hotel O Ganeshguri Guwahati Formerly Shiva Guest House

Name: Hotel O Ganeshguri Guwahati Formerly Shiva Guest House
Address: Lokhra Rd, Jyotikuchi,Near Gyan School, Guwahati, Guwahati, 781034, IN
Rating: 2.8

Sonaighuli, Guwahati | 2.7 km drive to ACA Stadium Guwahati

User Rating & Reviews

everyone
group
couple
solo
business
family

2.8

Average

43 Ratings, 14 Reviews

excellent

19%

very good

21%

average

12%

poor

16%

bad

33%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.3
Cleanliness3.3
Room3.0
Food3.2
Value For Money3.0
Facilities2.7

We are using generative AI to show you summarised user review

Reviews Summary

The property has received consistent feedback about extra charges and poor treatment from both the owner and staff, leaving guests frustrated. Rooms were reported to be dirty, with old furniture and unhygienic bedding. There have also been issues with bookings and surprise payment demands. Some guests noticed courteousness from a few staff, but overall impressions lean towards dissatisfaction. The property may be an option for budget travelers, but expectations should be low for cleanliness and service.

Sort by:

Positive first

1.0

Terrible Stay

rana a.

The owner of the hotel asked extra charges and extra money for the rooms. Very bad behaviour from both owner and staff.

Travel Month: May 2024

Room: Classic

1.0

Dirty hotel bad place to stay

manoj p.solo

Rooms are dirty and staff are unfriendly. The bed is old, wall and floors have stain. The room was full of infection

Travel Month: May 2024

Room: Classic

3.0

Average Stay

sanchita s.

People were courteous but we were charged at 2500, extra over booking price - which we had paid in advance on the app. We were told that there were issues on list pricing

Travel Month: Apr 2023 (3-Night Stay)

Room: Classic

Hotel O Ganeshguri Guwahati Formerly Shiva Guest House has replied on Wed May 31 16:10:21 IST 2023

We are sorry for the inconvenience, Sanchita! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Ujjal

2.0

Poor Stay

priyanka.

Hotel was cleaned. Receptionist did not accept the booking which we did. at the time of check out they asked payment from us. They told we need to pay through cash. Need improvement on payment and everything

Travel Month: Nov 2022

Room: Classic

1.0

Terrible experience

tina s.family

I have booked for a better room. But they provided me a non ac dirty room. The room was not even cleaned before providing it with dirty bed sheets and pillow covers. I checked in 3 hours before so they charged extra 300 rs. After 3 hours they didn’t even provide me the booked room.

Travel Month: Sep 2022

Room: Classic

2.0

Poor Stay

chandan d.couple

This hotel is very bad no space in the hotel for staying

Travel Month: Sep 2022

Room: Classic

4.0

Budget friendly budget friendly

kiran l.solo

If you want to stay w6ypur budget go for it

Travel Month: Jun 2022 (12-Night Stay)

Room: Classic

2.0

Nothing was perfect

ranjan u.

solo

Nothing was perfect that what i can share here.

Travel Month: Apr 2022

Room: Classic (2X)

3.0

Not good

alok s.family

The manager was drunk and the clothes were dirty. Visit only if you want to stay only one night like us.

Travel Month: Jan 2022

Room: Classic (2X)

Hotel O Ganeshguri Guwahati Formerly Shiva Guest House has replied on Thu Feb 03 12:00:57 IST 2022

Sorry for the hassle you faced, alok sharmah! we are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, james!

5.0

Excellent Stay

palak.

solo

Good

Travel Month: Oct 2021

Room: Classic (2X)

Hotel O Ganeshguri Guwahati Formerly Shiva Guest House has replied on Thu Oct 28 07:47:44 IST 2021

Hey palak jain, thank you so much for the wonderful rating. Please share your views in the future as well. Have a nice day! regards, pravin

5.0

Excellent Stay

palak.

solo

Good

Travel Month: Oct 2021

Room: Classic (2X)

Hotel O Ganeshguri Guwahati Formerly Shiva Guest House has replied on Tue Oct 26 07:33:18 IST 2021

Glad to hear this, palak jain! we truly believe that you deserve the best of the services as our valued customers. Keep giving us opportunity and share you views in the future as well. Have a nice day! regards, rachit

1.0

Very bad experience

ankit k.family

Pl don't prefer. Worst staff

Travel Month: Sep 2021

Room: Classic (2X)

Hotel O Ganeshguri Guwahati Formerly Shiva Guest House has replied on Fri Oct 22 16:25:08 IST 2021

Sincere apologies, ankit kumar! we understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, sara!

5.0

Excellent Stay

sabina y.business

The room was very small. The staff was not at all friendly. The bed sheet and pillow covers were dirty

Travel Month: Mar 2020

Room: Classic (2X)

Hotel O Ganeshguri Guwahati Formerly Shiva Guest House has replied on Sat Mar 21 07:05:47 IST 2020

Hey Sabina Yasmin, your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Hemant