Guests have highlighted some serious drawbacks at this property. Many reported issues with cleanliness, including dirty bedsheets and unkempt bathrooms. There's also dissatisfaction with the extra charges at check-in and a lack of promised amenities like breakfast and room service. The air conditioning often doesn't work properly, and the staff's responsiveness leaves much to be desired. Some appreciated the location and spacious rooms, but overall experiences lean toward the negative due to maintenance and hygiene concerns.