I am extremely disappointed with the hotel room I booked through your platform. Upon arrival, I was shocked to find that the room was not as expected. Despite requesting a double bed, I was given a room with separate beds. The bed sheets were stained and in poor condition. The washroom was unclean, and there was no suitable workspace.
Given the unacceptable state of the room, I decided to cut my stay short and left the room within 10 minutes of checking in.
I request immediate attention to this matter, and I expect a refund or a suitable alternative arrangement. Please find the details below:
More photos to be added but not allowing more than 5
Property Name*: Our Nest, Hyderabad
I hope you will take necessary actions to resolve this issue.