Guests have reported a mixed experience at this property. Some highlighted friendly staff and great dining options, particularly the Udipi restaurant. The location is convenient, close to shopping and transport. However, numerous complaints surfaced about room cleanliness, maintenance issues, and discrepancies between advertised and actual room quality. Many felt that service was lacking, particularly in providing basic amenities like towels and water. Additionally, some faced check-in challenges and management disputes about booking prices.