The property has faced many complaints regarding hygiene, missing amenities, and misrepresentation of services. Guests frequently mentioned poor conditions like dirty bathrooms, lack of wi-fi, and non-functional TVs. Breakfast was consistently reported as unavailable, despite it being advertised. Parking facilities are also missing. Some reviews noted that the staff was unhelpful or rude, leading to a frustrating experience for many. There were a few positive mentions of staff being friendly and helpful, but overall, the experience seemed to fall short for most guests.