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Fatehabad Road, Agra | 4.4 km drive to Taj Mahal
325 Ratings, 151 Reviews
Last 10 Customer Ratings (Latest First)
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Excellent Stay
very good rooms and very gentle staff
Room: Super Deluxe|Standard Room
Poor Stay
Rooms were moderate, Beds and Bathrooms were not clean. The staff were not supportive.
Room: Standard Room
Hotel NoVo Agra
Dear Guest, We sincerely apologize for the inconvenience you faced during your stay. 🙏 Due to the festival rush, our property was operating at full capacity, and we regret that this affected our usual cleaning and service standards. Please be assured that this is not our regular experience — we have already addressed the housekeeping and staff concerns to ensure such issues do not occur again. We truly value your feedback and hope you’ll give us another chance to serve you better on your next visit. Warm regards, Team Hotel NoVo Agra
Excellent Stay
The stay was very much comfortable. To be honest, the humble behavior of the host Mr. Govind beat all the expectations in the best way possible. It actually felt like a homely experience. Mr. Govind not only helped with the hospitality but also with other needs like travel and commuting. Would definitely recommend the property to everyone. Kudos!!
Room: Super Deluxe
Hotel NoVo Agra
Dear Guest, Thank you so much for your wonderful feedback! 🌸 We’re truly delighted to know that you had a comfortable stay and appreciated our hospitality. Your kind words for Mr. Govind and our team mean a lot to us. We always strive to make every guest feel at home and assist with all their travel needs. We look forward to welcoming you again soon! 😊 Warm regards, Team Hotel NoVo Agra
It was so horrible
It was a very horrible experience; not even the room provided looks like it. Maybe the room boy will stay. Please do not encourage any other people to go to the hotel. Again, I have seen one more thing: whoever once directly visited the hotel, they got the good rooms on the 1st floor, but mine was provided on the ground floor, and also I have requested for the room change, like a room having a disgusting smell, but they don't accept it. Also, in the morning for hot water, they asked me to wait until 7AM, but my Taj Mahal visit is planned at 6AM, and also, even though there is no bucket in the washroom, I have reached out for the bucket, and they provided the worst one. I have had a horrible experience.
Room: Super Deluxe
Hotel NoVo Agra has replied on Thu Oct 23 14:56:19 IST 2025
Dear Guest, We sincerely apologize for the inconvenience you experienced during your stay. Due to the festival season, our property was operating at full occupancy, and room allocation became extremely limited. We understand your disappointment regarding the room and the delay in providing hot water, and we’re truly sorry that we couldn’t meet your expectations this time. Your feedback about room condition and facilities has been shared with our housekeeping and maintenance teams to ensure such issues are not repeated. We value your comments and will use them to improve our guest experience. We hope you will give us another opportunity to serve you better in the future. Warm regards, Team Hotel NoVo Agra
Poor Stay
towel not given and water bottle price charged and no ventilation in Room
Room: Standard Room
Hotel NoVo Agra has replied on Sat Oct 18 13:31:29 IST 2025
Dear Guest, Thank you for sharing your feedback. We’re sorry to hear about the inconvenience you faced regarding the towel, water bottle charges, and room ventilation. Your comments have been shared with our housekeeping and front office teams to ensure such issues are not repeated. We truly value your feedback, as it helps us improve our guest experience. We hope you will give us another chance to serve you better in the future. Warm regards, Team Hotel NoVo Agra
Average
The hotel was average and fell short of expectations. The room ambience did not match the photos which was disappointing. On the positive side, the air conditioning worked perfectly fine. However, there was no television in the room. The washroom was clean, but the hand shower was leaking. I reported this issue to the management, but unfortunately, no action was taken to fix it. Also Wifi signal is too weak. Overall, the experience was below expectations, particularly given the between what was advertised and what was actually provided.
Room: Standard Room
Hotel NoVo Agra
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced during your stay. We regret that the room ambience and facilities did not meet your expectations. Your comments regarding the TV, hand shower, and Wi-Fi have been shared with our maintenance and housekeeping teams for immediate attention. We appreciate you highlighting the cleanliness and air conditioning, and we assure you that necessary improvements are being made to enhance guest comfort. We hope you will give us another opportunity to serve you better on your next visit to Agra. Warm regards, Team Hotel NoVo Agra
Good Stay
experience toilets are not clean and there is no inverter if electricity goes
Room: Super Deluxe|Standard Room
Hotel NoVo Agra has replied on Mon Oct 13 14:38:34 IST 2025
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused during your stay. Cleanliness and guest comfort are our top priorities, and we regret that we fell short this time. Please be assured that we have immediately addressed the toilet cleaning issue with our housekeeping team. We are also working on installing an inverter backup system to ensure uninterrupted power supply in the future. We truly value your feedback and hope to have the opportunity to serve you better on your next visit. Warm regards, Team Hotel NoVo Agra
Good Stay
Over all good experience
Room: Standard Room
Hotel NoVo Agra
Thank you for sharing your feedback! 😊 We’re glad to know you had an overall good experience with us. Your satisfaction means a lot to our team. We look forward to welcoming you again soon at Hotel NoVo Agra! 🏨✨
Average Stay
Hotel location is very good and staff behaviour is much batter
Room: Standard Room
Hotel NoVo Agra
Thank you for your kind feedback! We’re glad you liked our convenient location and appreciated the behaviour of our staff. Your satisfaction means a lot to us, and we look forward to welcoming you again soon for another pleasant stay. – Hotel NoVo Agra Team
Good Stay
Staff are friendly and supportive. Location is near to all tourist spots.
Room: Standard Room|Super Deluxe
Hotel NoVo Agra has replied on Mon Oct 06 10:38:00 IST 2025
Thank you for your kind words! We’re delighted to know you found our staff friendly and supportive. We’re also glad our convenient location near major tourist attractions made your stay more enjoyable. We look forward to welcoming you again soon!
Excellent Stay
Very good Staff, helping nature and support
Room: Deluxe Room
Hotel NoVo Agra has replied on Mon Oct 06 10:38:05 IST 2025
Thank you for your kind words! We’re delighted to know you found our staff friendly and supportive. We’re also glad our convenient location near major tourist attractions made your stay more enjoyable. We look forward to welcoming you again soon!
Poor Stay
I stayed at this hotel recently with my family and had a disappointing experience. The room condition was very poor – the walls were dirty, the bathroom flush was not working, and the chairs were also unclean. The only positive part of our stay was the staff, who were polite and helpful. Unfortunately, the overall room hygiene and maintenance need a lot of improvement.
Room: Standard Room
Hotel NoVo Agra has replied on Sat Oct 04 10:47:50 IST 2025
Dear Guest, We sincerely regret the inconvenience caused during your stay. Your feedback regarding the cleanliness and room maintenance has been noted seriously, and we assure you that immediate corrective action is being taken. We are, however, pleased to hear that our staff could provide you with courteous service. Guest satisfaction is our top priority, and we deeply apologize that we fell short this time. We truly value your feedback as it helps us improve, and we hope you will give us another chance to serve you better in the future. Warm regards, Hotel NoVo Agra
Excellent Stay
This is a very good, economical and customer friendly hotel in Agra🤗
Room: Super Deluxe
Hotel NoVo Agra
Thank you so much for your kind words 🤗. We’re delighted to know you found our hotel economical, comfortable, and customer-friendly. Your appreciation motivates our team to continue providing the best hospitality to all our guests. We look forward to welcoming you again on your next visit to Agra!
nice place to stay
Awesome nice to stay place its a good location and place is near maeket
Room: Standard Room
Hotel NoVo Agra has replied on Sat Sep 27 11:26:44 IST 2025
Dear Guest, Thank you so much for your kind words. We’re delighted to know you enjoyed your stay, our location, and the convenience of being close to the market. Your appreciation means a lot to us. We look forward to welcoming you back again soon at Hotel NoVo Agra. Warm regards, Hotel NoVo Agra
Acha tha hotel
Acha Hotel tha itne kam peso main
Room: Standard Room
Hotel NoVo Agra has replied on Mon Sep 22 13:20:25 IST 2025
“Thank you so much for your kind words! We’re delighted to know you enjoyed your stay with us and found good value for the price. We look forward to welcoming you back to Hotel NoVo Agra soon!”
Poor Stay
no room service , no tea or coffee
Room: Standard Room
Hotel NoVo Agra
Dear [ Gauri Shankar Chaubey ji], Thank you for sharing your feedback. We’re sorry to hear that your expectations for room service and tea/coffee facilities were not met during your stay. At Hotel NoVo Agra, we aim to provide a comfortable experience, and your comments help us improve. Currently, our property does not offer in-room service or tea/coffee makers, but we do provide [mention any available alternatives, e.g., “complimentary beverages at our café” or “quick-service snacks at reception”]. We’re actively reviewing ways to enhance our amenities based on guest suggestions like yours. We hope you’ll consider giving us another opportunity to serve you better on your next visit to Agra. Warm regards, Hotel NoVo Agra
this hotel was very nice 👍
goodachha h sab ke liye i find this hotel on make my trip
Room: Super Deluxe
Hotel NoVo Agra has replied on Tue Sep 09 16:56:58 IST 2025
“Thank you for your kind words! We are glad you found our hotel on MakeMyTrip and had a good experience with us. Your satisfaction means a lot, and we look forward to welcoming you again on your next visit to Agra.”
good service
Nice experience value for money
Room: Standard Room
Hotel NoVo Agra has replied on Sun Sep 07 15:08:18 IST 2025
Thank you for your kind words. We are delighted to know you had a nice experience and found our hotel value for money. Your feedback motivates us to keep providing the best service to our guests. We look forward to welcoming you again soon at Hotel NoVo Agra.
nice
best at its price ............
Room: Super Deluxe|Deluxe Room
Hotel NoVo Agra has replied on Tue Sep 02 13:05:37 IST 2025
Thank you for your kind words. We are happy to know you found our property a good option for corporate stays. We look forward to hosting you and your colleagues again.
Bad experience in Novo Hotel Agra
The room was dirty, and bed sheets were also not washed. Bad smell was coming from outside. The bathroom was also dirty. overall, the experience was so bad we have to change the hotel.
Room: Standard Room
Hotel NoVo Agra has replied on Sat Aug 30 19:59:11 IST 2025
Dear Guest, we sincerely apologize for the inconvenience you faced during your stay. Cleanliness and comfort are our top priorities, and we are truly sorry that we fell short of your expectations this time. We have already taken note of your feedback and informed our housekeeping team to ensure such issues do not occur again. We value your feedback as it helps us improve, and we hope to have the opportunity to serve you better in the future.
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