The property is spacious and well-located near the Palanpur railway station, making it convenient for travelers. Rooms are generally clean, but some guests noted dated linens and specific cleanliness issues in bathrooms. The service is described as friendly, but there are complaints about slow breakfast service and limited options. A few guests experienced issues with room facilities, such as electrical problems and malfunctioning TVs. Overall, the property offers decent amenities but could improve on maintenance and service efficiency.