Guests have mixed feelings about the property, highlighting several issues like poor staff service and inadequate cleanliness. While some appreciated the well-behaved staff and neat rooms, many complained about unkept bathrooms, poor Wi-Fi, and malfunctioning amenities like the TV and AC. There are frustrations over additional charges for early check-ins and unfulfilled promises regarding complimentary services. The location has been noted, but guests faced difficulties with access and safety at night.