The property boasts a great location with a royal feel and spacious, clean rooms. Guests appreciated the courteous staff and good ambience. However, several reviews pointed out that the food quality, particularly at breakfast and in the restaurant, could be improved, with some even describing it as overpriced. Also, the condition of bathrooms and the need for better staffing during busy times were noted as areas for improvement. Overall, it seems to have its ups and downs based on guest experiences.