The property seems to have significant cleanliness and service issues. Many guests reported filthy rooms with unpleasant odors, unclean bathrooms, and unresponsive staff. There were complaints about a lack of basic amenities like hot water, timely room service, and poor breakfast options. However, some reviews mentioned decent food quality and good locations near hospitals and shopping areas. While a few guests appreciated friendly staff, overall experiences were marred by poor maintenance and customer service.