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Review Of HOTEL GWAL PALACE

Lohamandi, Agra | 11.6 km drive to Taj Mahal

    User Rating & Reviews

    • everyone
    • solo
    • family
    3.2
    Good

    19 Ratings, 10 Reviews

    excellent
    32%
    very good
    5%
    average
    26%
    poor
    21%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 3
    • 1
    • 3
    • 2
    • 5
    • 3
    • 5
    • 2
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the amazing staff for their kindness and helpfulness, making the stay pleasant. The location is a big plus, and when the food is available, it’s tasty and feels homemade. However, there are concerns about cleanliness, maintenance issues like malfunctioning TVs and fans, and the presence of mosquitoes. Service quality has varied, with some guests citing indifference from the reception staff.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    pawan k.

    No thanks

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Room

    3.0

    Average Stay

    ashna u.

    A lot of mosquitoes were present in the room. The washroom were not well maintained or cleaned. Tv was not working. Average stay

    Travel Month: Apr 2024

    Room: Deluxe (3X)

    HOTEL GWAL PALACE has replied on Thu Apr 04 22:12:30 IST 2024

    Sorry for inconvenience

    2.0

    Service

    nitin r.family

    No food available and no utensils. They said the kitchen is closed as there are no workers. The person sitting at reception had no worries abut the customer inconvenience. He was totally indifferent.

    Travel Month: Nov 2023

    Room: Deluxe (3X)

    HOTEL GWAL PALACE has replied on Thu Mar 21 09:38:19 IST 2024

    Sorry for inconvenience

    5.0

    Excellent Stay

    fakhruddin j.

    Really good location, food quality is good, staff is very good

    Travel Month: Sep 2023

    Room: Deluxe (3X)

    HOTEL GWAL PALACE has replied on Thu Mar 21 09:38:50 IST 2024

    Thankyou sir

    2.0

    Poor Stay

    mahesh k.loyalty-icon

    2

    Travel Month: Sep 2023

    Room: Deluxe (3X)

    HOTEL GWAL PALACE has replied on Thu Mar 21 09:39:11 IST 2024

    Sorry for inconvenience

    4.0

    Comfortable stay

    pratap s.family

    Rooms were clean, service was also good and the food was tasty as if homemade. I booked for one day asbi was not aware about the hotel as it was my first stay in this hotel but later extended two more days in same hotel due to the comfortable.

    Travel Month: Jul 2023

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    HOTEL GWAL PALACE has replied on Thu Mar 21 09:39:30 IST 2024

    Thankyou sir

    3.0

    Average Stay

    shivam k.

    The room was average and cleanliness was bad 👎

    Travel Month: Jun 2023

    Room: Deluxe Room

    HOTEL GWAL PALACE has replied on Sun Mar 24 10:48:48 IST 2024

    sorry for inconvinece

    3.0

    Average Stay

    sahil.loyalty-icon

    rooms were not good, damaged roof poor service, staff was rude.

    Travel Month: Apr 2023

    Room: Deluxe Room

    HOTEL GWAL PALACE has replied on Sun Mar 24 10:52:18 IST 2024

    sorry for inconvinence

    2.0

    Poor Stay

    krishan k.

    The rooms were dirty and filled with mosquitos. No sanitation accessories were available in the room. Tv was also not working properly and one of the fan too

    Travel Month: Mar 2023

    Room: Family Room

    HOTEL GWAL PALACE has replied on Sun Mar 24 10:50:36 IST 2024

    sorry for inconvenece

    5.0

    Grea

    vijay s.solo

    The staff was amazing. Every person was kind, and helpful and went out of their way to make our experience better. I was beyond impressed with the hotel, for the price, location, and services, stay was fantastic!

    Travel Month: Sep 2022

    Room: Deluxe (3X)

    HOTEL GWAL PALACE has replied on Sun Mar 24 10:55:31 IST 2024

    thank you so much sir ,kindly visit again.

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