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Choolaimedu, Chennai
77 Ratings, 42 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property scores well on location, being centrally situated near bus stops and accessible areas. Many guests appreciate the friendly staff and decent food served at the in-house restaurant. However, the overall experience is marred by complaints about poor room maintenance, inadequate cleanliness, unresponsive service, and issues with air conditioning and water quality. Some reviews highlight a lack of hygiene and general dissatisfaction with room sizes, making it a mixed bag for potential visitors.
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RUDE MANAGEMENT & UNHYGIENIC ROOMS
Location very good,, food is not available at any time... STAFF IS VERY RUDE N EVERY TIME THEY ASK FOR CHARGES..EXTRA MONEY .. WATER ALSO CHARGEABLE....CONTACTED MMT BUT THEY DONT INVOLVE N TAKE RESPONSIBILITY . ... While booking room shows king bed for 2+2 pax but even 2 people don't feet... Cockroch in every lobby .. very bad review for ds sight.... Don't book for family coz every floor liquor smells & no cleanliness
Room: Deluxe Room AC
Terrible Stay
Ac no proper cooling. Bad smell on room. Bed not hygienic. Bathroom ventilation fan terrible sound. Location ok.
Room: Deluxe Room AC
Water logged
Fully water logged not able to reach hotel, water logged more than 4 ft. Don't know why the hotel is allow to book that time
Room: Deluxe Room AC
Compliment
Very worst and not clean properly. Customer handling is very worst. Rude behaviour all staffs.
Room: Green grande
G
1. When i reach the property, all ac rooms are occupied & advised me to take non ac room for time being and later they will change it. When i try to cancel booking they requested for 2 hrs, after 2 hrs they arranged an ac room. 2. Room booked along with free breakfast, but not served. Location is good staff are friendly pls contact the property at-least twice and confirm the booking requirements with them.
Room: Deluxe Room AC
Unsatisfactory service
I had booked the hotel room through mm t with complimentary breakfast. They are given basic materials, like water bottle, soap etc. Room was also very small and below standard and they had not informed to their restaurant for our breakfast. So, some how they had managed.
Room: Deluxe Room AC
Poor Stay
Ac servicing to be done. Room cleaning to be maintained. Washroom drain to be cleaned. Cleaning to be maintained
Room: Deluxe Room AC
I bed nsects biting me they didn't cleaning the room
Make my trip app show the two tariff 1) complementary breakfast 2. Complementary breakfast &meal i select and pay the amount for complementary breakfast and meal combo but they didn't provided bad smell in room not worth for money. It's a worst experience for me
Room: Deluxe Room AC
Toilet
Very poor maintenance & looks very ugly
Room: Deluxe Room AC
Terrible Stay
businessVery worst service. This residency like slam
Room: Deluxe Room AC
Average.
Not worth. Small rooms without any covid precautions.
Room: Deluxe Room AC
Pretty cool place, good
Awesome place, nice persons location also nearby, safe and secure I feel
Room: Deluxe Room AC
Good stay
familyOverall good stay with family as they have restaurant at ground floor
Room: Deluxe Room AC
Hotel Green Grande Inn has replied on Wed Oct 30 12:46:33 IST 2019
Thanks a lot for your valuable request, looking for more business from your end
Good place
Good place to stay for business.
Room: Deluxe Room AC
Hotel Green Grande Inn has replied on Fri Sep 27 13:42:00 IST 2019
Thanks a lot for your valuable review
Location is good
Hotel location is good and the reception staff is friendly and co-operative. Good Hotel for short stay
Room: Deluxe Room AC
Hotel Green Grande Inn has replied on Fri Jul 12 15:45:37 IST 2019
Thanks sir.
Worst hotel to stay in.
The Hotel staffs are damn liar and they are going to charge excess for luggage kept and that also without proper bill for extra charges.
Room: Deluxe Room AC
Hotel Green Grande Inn has replied on Fri Jul 12 15:46:33 IST 2019
Sir, its your fault that not told about checkout and I only charged late check out not taken full payment
Except water everything is ok
Everything was ok except the water in the bathroom. I had to purchase some water containers for the personal use, as the water was horrible in the first day. The staff are helpful and decent.
Room: Deluxe Room AC
Hotel Green Grande Inn has replied on Mon Jun 03 15:01:59 IST 2019
Dear guest, we really appreciate and thank you for having time and sharing your review Your suggestions regarding facilities have been very useful in taking corrective measures to render better service and are grateful for your frank opinion and comments. We shall take corrective measures and assure you of a great experience the next time when you visit us. The entire team thanks you for staying with us and we look forward to welcoming you back. Warm regards Management,
Wast of money
Wast of money. Horribly no water, AC sound. Please don't book.
No charging plug. AC was sound y. Gave 500 ml one bottle. Lot's of mosquito. Horrible to stay. My advice please don't book this hotel.
Room: Deluxe Room AC
Hotel Green Grande Inn has replied on Thu Apr 11 16:25:44 IST 2019
Dear Guest, Thank you for the stay with us, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our Guest. So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us at our Hotel desk no, or you can email us. We will be taking care of you personally; to solve this issue and we assure in your next visit you should not face any kind of inconvenience. We hope to find a solution that makes you smile on your next stay with us. Warm Regards, Management.
Good
Good room, good facilities, nice location.
Room: Deluxe Room AC
Hotel Green Grande Inn has replied on Thu Apr 11 16:32:06 IST 2019
Dear Guest, Thanks for leaving us such a wonderful review. We are glad that you and family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, Thank you, once again, for your kind words. Warm Regards, Management.
Worst
Worst room service.
Room: Deluxe Room AC
Hotel Green Grande Inn has replied on Thu Apr 11 16:31:55 IST 2019
Dear Guest, Thank you for the stay with us, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our Guest. So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us at our hotel desk number or you can email us. We will be taking care of you personally; to solve this issue and we assure in your next visit you should not face any kind of inconvenience. We hope to find a solution that makes you smile on your next stay with us. Warm regards, Management
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