Terrible stay!!
The room provided was not as shown in the pictures. There was a pillar in the center of the room, making the space uncomfortable, and the room was untidy. No mineral water was offered; when we asked, we were told it was chargeable and were instead given RO water in a jug. On entering, the room smelled strongly of smoke, which was very unpleasant.
The Front office behavior was quite rude and unhelpful. Throughout the night, there was constant disturbance from neighboring rooms. When we reported this, the staff simply told us to directly ask the other guests to remain silent, instead of resolving the issue themselves.
Overall, my stay was very disappointing. Unfortunately, since I had already paid and cancellation was not an option, I had no choice but to continue with this poor experience.