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You are booking hotel for more than 30 days

Review Of HOTEL GRAND IN0123401234

Vaishali, Ghaziabad | 6 minutes walk to PVR Mahagun Metro Mall-Vaishali, Ghaziabad

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    497 Ratings, 242 Reviews

    excellent
    67%
    very good
    4%
    average
    5%
    poor
    8%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 5
    • 1
    • 1
    • 1
    • 1
    • 3
    • 5
    • 5

    Rating Categories

    • Location2.8
    • Cleanliness2.5
    • Food1.7
    • Value For Money1.7
    • Facilities1.8
    • Child Friendliness1.6
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    Reviews Summary

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    The property received mixed reviews from guests. Some highlighted issues include poor cleanliness, unprofessional staff, and lack of basic amenities like water and toiletries. Guests also mentioned problems with room conditions, such as broken locks, non-working TVs, and uncomfortable beds. On the positive side, some guests appreciated the location and found the staff to be cooperative. Overall, the property seems to have inconsistencies in service and maintenance.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    hritik r.solo

    Worst experience in my lifetime as after booking these staff make to to wait for than 2 hours, I reached hotel around 2.00 a.m first they said room is not available but once they check that I booked from make my trip then they alloted me room after around 4.30 a.m, Really this was my one of the worst experience with make my trip especially for this hotel

    Travel Month: Sep 2025

    Room: Super Deluxe Room

    5.0

    Excellent Stay

    anmol s.

    Good service

    Travel Month: Sep 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    hritik r.

    Location wise it's very good... But staff are completely unprofessional, room service is very bad.

    Travel Month: Sep 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    tanya r.

    Facilities was zero No water given No towel given after asking them to give us these basic things After that zero cleaning Rain Water coming from windows No tissue in toilet 🚽 Very bad experience

    Travel Month: Sep 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    vishnu r.couple

    Room was dirty, smell of cigarette smoke was coming. terrible service, no water and towels were provided at the start

    Travel Month: Aug 2025

    Room: Deluxe Room

    3.0

    Average Stay

    lokesh k.

    The hotel was ok. The room was not that clean. There were bugs on the bed, and the bedsheet had holes. Had to call the reception multiple times to get small services done. It got annoying.

    Travel Month: Aug 2025

    Room: Deluxe Room

    5.0

    wonderful Stay

    ashraful a.business

    Good hotel in this area. Service staff was excellent, perfect choice for a comfortable stay, great room helpful staff and fantastic food

    Travel Month: Aug 2025

    Room: Deluxe Room

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    5.0

    SUPERB FACILITIES

    ashraful.business

    Wonderful experience.. Hotel staff are very cooperative… Verghese Paul maintained room neatly … rooms are spacious.. parking facilities good

    Travel Month: Aug 2025

    Room: Super Deluxe Room

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    5.0

    Excellent Stay

    krishna d.

    All ok

    Travel Month: Aug 2025

    Room: Deluxe Room

    1.0

    Nightmare to stay at the hotel

    lokesh.business

    No hygiene and cleanness, toilet was worst , bed sheet covered with hair , hotel arguing to change the bed sheet . No lock on the door. Very rude staff from top to bottom.

    Travel Month: Aug 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    ravi p.group

    one of the worst experiences rooms are not good washroom not good staff are not active they are just delaying every request

    Travel Month: Aug 2025

    Room: Deluxe Room

    5.0

    Excellent

    rohit.couple

    Hotel Grand in is neet & clean. Hotel Grand in is Good place for stay with Family. Hotel staff are very good. Specially Reception Staff are very helpful. Hotel Grand in is neet & clean. Hotel Grand in is Good place for stay with Family. Hotel staff are very good. Specially Reception Staff are very helpful.

    Travel Month: Aug 2025

    Room: Deluxe Room

    2.0

    DISAPPOINTED BY THE SERVICE - WILL NOT RECOMENED FOR BUISNESS TRIP

    muhammed n.business

    DURING MY AT THIS HOTEL IT EAS CLEAR GUEST SATISFACTION WAS NOT IMPORTANT. I PAID EXTRA FOR BRAKE FAST FOR 6DAYS, BUT BRAKE FAST WAS SERVERED ONLY 2 DAYS OF CONTINUOUS REQUEST. NO REFUND, EVEN THEY DONT CARE. THIS IS COMPLETELY UN ACCEPTABLE. IF THE BRAKE FAST NOT AVAILABLE , SHOULD NOT CHARGE

    Travel Month: Aug 2025 (6-Night Stay)

    Room: Deluxe Room

    1.0

    Terrible Stay

    saurabh.group

    Very bad and horrible stay….bed was full of bed bugs …they bit me for 3 nights and gave marks on skin….i couldn’t sleep properly….service is very bad…despite of saying many times no cleaning of room was done for whole 3 days of stay….even for drinking water i had to call them 5 times and they didn’t give water I personally had to go to counter with bottle nd fill by myself….geyser was not working so they asked to take bath in another room….we asked for tea around 8 pm and after every half hour i had to call them nd after 5 calls tea came around 10 pm…they gave menu and I called for 1 hour but they didn’t come and when I went to counter they said kitchen is not functional go outside nd eat ….no room cleaning was done….no bedsheet change …nothing….instead during booking they asked to not book via make my trip for (discounted price) instead they said to 0 nd book offline….im sending pics too

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Super Deluxe Room

    5.0

    Excellent Stay

    pankaj g.

    fantastic stay super fast service , clean & hygiene room, highly recommended thanks Hotel Grand in for fantastic stay

    Travel Month: Aug 2025

    Room: Deluxe Room

    4.0

    Good Stay

    abhishek k.couple

    Staff is supportive and helpfull. Room is also of good quality and they maintain hygiene. You can stay here comfortably.

    Travel Month: Aug 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    anubhav s.

    Lovely stay

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Deluxe Room

    5.0

    Excellent Stay

    sunil.

    Super fast service excellent stay and we'll behave hotel staff.

    Travel Month: Jul 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    karan.

    Great place to stay. The staff is also good. The hotel is located in such a good locality and the facilities are top notch. We have visited this place many times and the staff is also supportive.

    Travel Month: Jul 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    digvijay g.

    Awesome

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Room

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