The property offers a convenient location near Mansa Devi temple, making it ideal for tourists. Guests noted the friendly and cooperative staff, which was a silver lining amidst many complaints. Many rooms reportedly suffered from poor cleanliness, small sizes, and inadequate facilities, including malfunctioning ACs and dirty bathrooms. The condition of the property has been described as below average, with a strong emphasis on the need for maintenance and better hygiene. Despite some positive mentions of food quality, many guests had a disappointing overall experience.