The property has faced mixed reviews from guests. While some praised the food quality and cleanliness of rooms, many others complained about poor maintenance, rude staff, and issues with facilities like Wi-Fi, AC, and hot water. Some experiences were marred by insect infestations and unavailability of booked rooms. The location is noted to be far from the city and poorly connected. Though some liked the complimentary breakfast, many found it lacking. A few guests did appreciate the helpfulness of certain staff members.