I had a very poor experience during my recent stay. I requested dinner and was told the buffet would start at 10:30 PM because a group of 15 people had a pool party scheduled at that time. This was extremely inconvenient and unprofessional, especially for regular guests.
I also had an early morning train at 8:00 AM, and when I requested a packed breakfast, the staff refused, saying breakfast would only be available after 8:30 AM. I had to skip breakfast, which was supposed to be included in my booking.
What shocked me the most was when I asked for a dental kit, and they said they didn’t have one. It’s unacceptable for a hotel to not provide such a basic amenity.
Overall, I found the service highly disappointing, and I would not recommend this property to others.