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Baddi, Baddi
36 Ratings, 12 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the spacious rooms and good location of the property, along with helpful staff and decent room service. However, concerns about hygiene, especially dirty linens and washroom issues, frequently pop up. The food quality appears inconsistent, and there have been complaints about overcharging and poor service. Many feel that cleanliness and basic amenities need serious improvement.
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Terrible Stay
Firstly, the bedsheet, pillows, and blanket had a foul odor, and even the towel was stinking. To make matters worse, there were bugs on the bed, which made the stay extremely uncomfortable and unhygienic. It was a truly disappointing experience. The food quality was also extremely poor and did not meet even basic expectations. Secondly, I had specifically requested a normal water bottle, not packaged mineral water. However, the staff provided a Bisleri bottle despite my clear request. What’s more concerning is that the MRP printed on the Bisleri bottle was ₹20, but I was charged ₹42. When I questioned the staff about being charged more than the MRP, they claimed it was due to service charges. I tried to explain that charging above MRP is illegal, but instead of acknowledging the issue, the staff justified their actions unprofessionally. To anyone considering booking this hotel: please be cautious. The staff may try to overcharge for basic items and the overall service and hygiene are far below acceptable standards. Always check the MRP and be vigilant about extra charges. This kind of experience is not acceptable.
Room: Semi Deluxe Room
Hotel Clarks International has replied on Thu Aug 07 19:00:18 IST 2025
Thanks for your feed back. The reviews you have posted, your complaint about mineral water had definitely come to my notice at the time of your check out and you were not charged any additional charge for them. Why we are we taking Rs. 42 instead of 20 told you the reason behind that, for some reason we were not able to put our level on the bottle. Apart from this whatever complaint you have mentioned you didn't share it during your stay with any hotel employee not even with me. If there will any such problems related to linen then i definitely check and solve them. But I am very very surprised how all these incidents happened ONLY AND ONLY WITH YOU. sir if there were so many problems then you should have told someone. Regards Team Clarks
Stay is decent. Budget friendly.
The room is spacious. Room service is decent. Needs more cleanliness. Bathroom can be worked upon to make better.
Room: Semi Deluxe Room
Hotel Clarks International has replied on Tue Mar 11 11:24:01 IST 2025
Sir, Thanks for your feed back. Bathroom renovation work is in progress, hopefully when you get your second visit with us you will get a new bathroom in it. Regards Lalit Kaushal
Average Stay
Rooms are not clean, food is pathetic, and services are poor
Room: Semi Deluxe Room
Hotel Clarks International has replied on Sun Feb 02 12:19:37 IST 2025
Dear Sir, thanks for sharing your feedback. We’re extremely sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. I again apologize and assure you that your next visit will be a hassle free one. Hope to see you at the Hotel very soon. Regards Lalit Kaushal
Excellent Stay
Very lovely property, ample space for parking, hygienic food & delicious food, very humble & cooperative staff, quality rooms.
Room: Super Deluxe Room
Hotel Clarks International has replied on Sun Feb 02 12:17:46 IST 2025
Thank you for your feed back and we ensure you that we will provides you our best services always.
Good Stay
Rooms were very decent, with ample of space. Service was quick and efficient. Sheets and towels could be cleaner. Food is good with a decent menu.
Room: Super Deluxe Room
Hotel Clarks International has replied on Wed Sep 04 13:35:41 IST 2024
Thank you for your feed back and we ensure you that we will provides you our best services always.
Very bad experience with this hotel
coupleBlankets and washroom was very bad. Moreover ac is not working properly. We left the room after 2 hours. Very bad experience with this property
Room: Semi Deluxe Room
Hotel Clarks International has replied on Wed Sep 04 13:32:44 IST 2024
Dear Sir, thanks for sharing your feedback. We’re extremely sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. I again apologize and assure you that your next visit will be a hassle free one. Hope to see you at the Hotel very soon. Regards Lalit Kaushal
Excellent Stay
Have a nice experience here. Staff is good. Service is good. Rooms are clean. Food quality is also good.
Room: Semi Deluxe Room
Hotel Clarks International has replied on Thu Jul 18 14:01:07 IST 2024
Thank you Pankaj ji for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future"
Good property business person nice place, near baddi industries area
Good location, spacious rooms, helpful staff, parking available, main road location, good food, all facilities available
Room: Semi Deluxe Room
Hotel Clarks International has replied on Sat Dec 23 11:25:37 IST 2023
Thanks for your positive feed back
Good Stay
Good location and stay comfortable
Room: Semi Deluxe Room
Hotel Clarks International has replied on Sat Dec 23 11:27:25 IST 2023
Thank you sir
Terrible Stay
The hotel is under construction and there is no water in taps… bed sheet was very dirty… no proper parking … everything is terrible … its my first very bad experience . Plz mark this hotel as 1 star rather than 3 star
Room: Super Deluxe Room
Hotel Clarks International has replied on Tue Dec 05 20:47:10 IST 2023
Dear Sir, We’re sorry for your bad experience due to the renovation of hotel & parking and didn’t match your expectations. We will do better in the future. I again apologize and assure you that your next visit will be a hassle free one. Hope to see you at the Hotel very soon. Regards Lalit Kaushal
Average Stay
I stayed at clarks international on 11th of oct i booked my hotel through make my trip. The washroom shower was not good i complained about that. When i order something to have they delivered to someone else rooms. I complained about that too thin i got the order at my room. It was delay by 1hr for just tea.
Room: Semi Deluxe Room
Hotel Clarks International has replied on Sat Dec 23 11:34:10 IST 2023
Dear Sir, We’re sorry for your bad experience and didn’t match your expectations. We will do better in the future. I again apologize and assure you that your next visit will be a hassle free one. Hope to see you at the Hotel very soon. Regards Lalit Kaushal
Worst experience
businessUseless hotel. No amenities, no service. Running water not available, lift didn't work, no proper breakfast, charges are very high. Not recommended for anyone.
Room: Semi Deluxe Room
Hotel Clarks International has replied on Tue Sep 05 11:39:23 IST 2023
Dear Sir, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.I again apologize and assure you that your next visit will be a hassle free one. Hope to see you at the Hotel very soon. Regards Lalit Kaushal
Chamian
Mall Road
Industrial Area Phase I
Dharampur Kasauli Road
Sector 17
Industrial Area
Kachi Ghatti
Sector 35
Mall Road
Mall Road
Balongi
Daria
Sector 42
Shilli
Longwood
Dharampur Kasauli Road
Tutikandi
Kachi Ghatti
Mall Road
Mall Road
Kashambhowal Kanaitan
Baddi
Baddi
Bhud
Baddi
Baddi
Baddi
Baddi
Sandholi
Baddi
